Amsterdam, Netherlands
Maasstraat 23
N/A
+31 206626409
In-store shopping
Don’t go there, if you don’t want to be cheated and treated in a rude way. This shop deserves the worst comment. Very rude stuff there. When I first arrived there, my bicycle tyre was broken. The shopped said my bicycle was too old, wasn’t worthy to fix, so recommended me to buy a new second hand bicycle there rather than fixing my old one and told me I could get three months guarantee for free including the tyre which I asked particularly, so I bought it. A week later, I found irregular and frequent noisy from the pedal axis, I took it there, the shopper was very impatient and told me he fixed it, but actually not. I still often hear it. A month later, the tyre was broken, and I took it to the shop and told the shopper it was within three months. He didn’t say anything about the fixing fee and just told me when it is fixed he will call me. So I thought it was within 3 months guarantee. But when I got it, I was required to pay 17.5 euros. I feel I was cheated.
like
We have been to several bike shops in Amsterdam but this team over there is just amazing. They found the bike & bikefiet which I was looking for almost new in much lower price than marketplats. Really happy to find this shop
I had little issue with my flat tyre and the guys were very helpful and honest. In the wait to fix my bike, I've been given a courtesy bike so to be able to go to work in the meantime. Very good and friendly service. Thanks
I saw the bad reviews, but I took my bike here because it was the only repair shop nearby that had availability. Now I see why. The customer service is realllllly bad. I ended up taking my bike back because I was worried they would do a dodgy job.
Staff really arrogant, scornful and agressive! Reparations not effective at all because staff does not try to understand the problem! Not recommended at all!
Deli
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