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Koch & White Heating & Cooling Inc

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Ann Arbor, United States

koch-white.com
Air conditioning contractor· HVAC contractor· Heating contractor

Koch & White Heating & Cooling Inc Reviews | Rating 4.4 out of 5 stars (5 reviews)

Koch & White Heating & Cooling Inc is located in Ann Arbor, United States on 2608 W Liberty Rd. Koch & White Heating & Cooling Inc is rated 4.4 out of 5 in the category air conditioning contractor in United States.

Address

2608 W Liberty Rd

Phone

+1 7346630204

Service options

On-site services

Offerings

Repair services

Open hours

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Monique C

I use Koch and White because of their excellent customer service. Even knowing that, I am continually impressed with their service. It was the cold of winter and I had a broken furnace (I am sure a very busy time for them), and Rose Mary was able to find time in their service schedule to have a tech help us the same day. The tech, Jarrett, was great. He took the time to explain to my husband and me what part was broken, how it operated in the furnace and why it was needed. He did not talk down to us, but he also did not speak too \techy\ to us. We both came away with a clear understanding of the situation. He was fast (but not rushed), efficient, on-time and professional. I have and will continue to recommend K&W for heating and cooling services.

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Jessica Wicks

Matt came out to do a troubleshoot on our broken A/C on a 90 degree day. Gave us our options and was back out within 48 hours with the parts to get it fixed. Great crew at Koch & White!

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Joy Meadows

I had my annual heating maintenance done by Koch & White and I had a great experience. Jarrett came out and did all of the ormal\ maintenance checks, but he really took his time to help me understand how to better take care of my furnace (so that it lasts longer). He also helped me order the correct size furnace filters and he explained the importance & timeline of getting my air conditioner checked in the Spring. I really appreciate his time and attention to the details. I will most definitely continue to use and recommend them!

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Amy Merrick

If communication and honesty are important to you, reach out to Koch and White for any heating and cooling service! They are reliable, reasonable and most importantly solve problems and issues. From management to scheduling and billing they are wonderful people to work with their customer service is far superior to other companies we have worked with in the industry.

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Yuriy Goykhman

I called K&W regarding a pungent smell coming out of the furnace exhaust suspecting a secondary heat exchanger failure. They were able to send a tech within 1 hour of my initial call. Zach thoroughly inspected the furnace and confirmed the exchanger failure. He explained my options and we decided to go with the replacement of the heat exchanger. The next day they called me and told me that they received the part and would be able to install it today. The installation went smoothly and took about 4 hours. In addition to the furnace, Zach noticed an improperly installed water heater vent and offered to fix it. He takes pride in his work and is committed to doing everything with the best quality possible. Looking at his work, I notice that every pipe is correctly supported, every gromet is properly installed, every seal is neat, the workplace is cleaned up, etc. Zach also took his time to answer several questions regarding maintenance and common problems with my furnace. I am very happy with the experience and from now on will call K&W for all my HVAC issues.

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