Antioch, United States
5867 Lone Tree Way F
N/A
+19257324628
Honest transparency and reasonable timing. They actually use my copays and not upsell me. Way better than Brentwood Smiles.
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My visit was good initially. Dentist was friendly & informative. Joy Yumali. You should take the time to practice customer service skills as well as possibly re-learn how to have a conversation. As a patient trying to communicate with you was not easy. I had to break down and literally tell you to give me a minute to speak without you speaking over me. I felt that was not only rude but made it unclear as to what my options for treatment. If I didn’t call back today, I would not have found the information that helped me when I called today.
Excellent service! I had a deep cleaning performed and she was very knowledgeable and very pleasant. Highly recommend!
This is the best dentist and office I've ever been too. They are fair in pricing and work with you if you don't have enough money. The customer service is excellent, when it comes to billing the spell it out all for ya without missing a beat. You know exactly what is being done and how much it cost.
My appointment went well. Staff were very professionals and made you comfortable.
It was not a good experience. The problem star in the waiting room, people complaining about the bill and miscommunication. I make an appointment for check up and cleaning and the doctor recommendation was to have a deep cleaning that require antibiotics, I never heard smoothing like that, l don't see necessary. They took more that 20 xray, they don't have updated equipment, I was concern about that.
Always a great experience even during pandemic. Special protocol taken which was fine with my daughter and I. A little wait but once in chair, braces adjustment done in 25 minutes and out the door with next appt. Always friendly staff, until next month... Thank you bright now staff!! Happy you're back open!
I am really happy with Bright Now Dental in Lone Tree specially with their Hygenist Miss Barbara (smooth and professional) and desk team Miss Joy. They accept almost all insurance. The main thing that really got me with them is that they are honest and they don't try to rip you off with unnecessary spending. They don't try to make money out of you and come up with things that will make spend money on compare to other Dental places. My wife and I was most impressed with their selection of good Hygenist that really care about helping. Also, they some other Dental places requires you do many things before they would do cleaning on you, spend on this and spend on that before they do cleaning. Thank you Ms. Barbara and Joy, we hope to be working with you for a while.
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