Antioch, United States
483 IL-173
$$$
+1 8473950099
N/A
Kerbside pickupDeliveryDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Comfort foodKids' menuQuick bite
This place doesn't deserve a single star. They messed up my order last night and the manager was absolutely awful. You take the worse service person you ever had and multiply it by 10 and maybe you will start to understand where I am coming from. First they didn't have my full order due to an error, then they wouldn't correct it. The manager was smug and as I was trying to get it fixed, laughed at me. He refused to issue a refund, told me I had to contact Popeye's directly, then refused to give me the contact information. In my life, I have never contacted a cooperation while still in the store but I did and while on the phone with their customer service, the manager was yelling at me glad they heard it on the other end. I like Popeye's food and the service at this place has never been great, so it's always a compromise to go there bad service for decent fast food, but no one should be treated like this. No person like this manager has any business in customer service. I will never go back to this place again, ever. I will eat KFC before I consider Popeye's again after this. I went to Taco Bell instead and got a great meal with great service, they could learn something from that.
like
Not to Shabby but I must say The Popeyes in North Chicago is the Goto for Louisiana chicken. This is a close second. But out here in Antioch we could on only think about North Chicago and picnicking at the lake. Washrooms clean. Manager was very courteous and even picked up after we ate .
Great food but staff is something that needs work. They just don't seem friendly
First time trying a chicken sandwich. seriously disappointed as it was almost all breading and a very thin piece of chicken. I hope it was just bad luck with this piece. However, the tenders were amazing!!! This location had super fast and friendly service.
Drive thru line looked really long, so I decided to order inside. Big mistake. Took about 5 minutes for them to greet me, could’ve said “I’ll be with you in a moment”. Took another 10 to 12 minutes for the small combo I ordered, then just handed me my food without saying a word. Maybe in hindsight I should’ve gone through the drive thru, but in no way should it have taken them almost 20 minutes for a small order like mine. At least the food was alright. Sad!
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