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T-Mobile

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Antioch, United States

t-mobile.com
Cell phone store· Electronic parts supplier· Electronics store· Telephone company

T-Mobile Reviews | Rating 3.9 out of 5 stars (5 reviews)

T-Mobile is located in Antioch, United States on 5779 Lone Tree Way Suite C. T-Mobile is rated 3.9 out of 5 in the category cell phone store in United States.

Address

5779 Lone Tree Way Suite C

Price range

$$

Phone

+1 9253500332

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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M

Megan Spear

Very helpful yet you might have a long wait. Be patient you will get great service

P

Praneet Raj

Overall a great experience here. Staff is helpful. I came here twice to pick a screen protector for my iPhone 11, it’s out of stock. They asked me to come back again on Friday. I’m hoping third time the charm! Great location, Jamba Juice, Starbucks, Barnes and Nobles are all next door.

R

rigid Zak

I had a bad experience with T-Mobile store on 5779 Lone Tree Way Suite C, Antioch, CA 94531. I opened a T-Mobile account as a new customer on December 23, 2019. I got a text message from T-Mobile on January 9, 2020 that my four lines have been disconnected due to overdue bill, and I will have to pay 20 reconnection fee. What overdue bill when I haven’t even been with T-Mobile for one month? I went to T-Mobile store on 5779 Lone Tree Way Suite C, Antioch on 1/9/2020 to talk to them about the service interruption issue. The lady that attended to me wasn’t any different from the unfriendly customer service experience that I have had with most of the staff (except for the manager Brian and Andrea). It took about an hour for her to finally figure things out. That was about the fifth trip that I have made to the same store and phone calls to their telephone customer. Hopefully, the problem is resolved! The problem was created when one of the staff at the store accidentally created an account with four lines on my name when I went to inquire about their services on December 6, 2019. I was given a “text drive” device to test the quality of their reception at my house. I was leaving AT&T because of poor reception at my house. Anyhow, to cut a long story short, I wished I never visited T-Mobile store on Line Tree because of their poor customer’s service and it is one of the worse that I have experienced.

P

PK Kelly

Great experience! Getting a new phone activated with OTHER carriers was about as much fun as a root canal. T-Mobile was far better! The associate who helped us (James) was super. He was very helpful, knowledgeable, conscientious, & pleasant. Best experience EVER in a phone store!

D

Dan ger

They will lie jus to get the sale and commission

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