Antioch, United States
25837 W, IL-173
N/A
+1 8473952217
The staff was amazing and so helpful. The prices were so much better then other places I looked at. The boat was immaculate and ran like a champ. I will definitely be going back again and renting from them. My wife had the time of her life and it is my birthday lol. I suggest you check them out.
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I have rented from these guys twice this past month. The first experience was pretty good! We rented a speed boat, other than the propeller being a little messed up we had a great experience! They were very friendly and walked us through everything (we had a few guys explain to us where everything was etc.) The second time around we rented a tritoon, and had one guy help us. He handed me a clip board had me turn on the boat on. He didn’t really explain much (assuming because he asked if we rented there before?) so he really didn’t help us with anything other than saying that the life jackets were somewhere on the boat and then giving us a push off the dock. About and hour in we decided it was time to go tubing, we got everything ready and then realized that the flag was nowhere to be found. I understand that we should’ve checked literally everything before leaving the dock, but I’m only giving 3 stars because of how rude the GM was (not because the kid that sent us out didn’t explain everything in detail to us, this was our fault too). when we called to find out what our options were or if they could potentially bring a flag out to us. The GM was very rude and said “I don’t know what you want me to do, it’s your fault” being a general manager you would expect her to have an idea of what we should do, or even basic customer service skills. We ended up not tubing and ending our rental early. The tritoons propeller was also not in the greatest shape. Must be A common thing for boats!
If you never been you will never know the joys of getting on the waters in a boat. A must try. I guarantee you will love this. Nuff said.
I recently had my boat serviced at Your Boat Club and I am very happy .I was treated very well and my boat was ready in a very reasonable amount of time. Amber and the whole service team were very customer service oriented and it shows. I would highly recommend their service department for any problem.
Great service. Good advise for where to go on the lakes and appropriate instructions in boat use. Pontoon was very nice, clean, and comfortable.
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