Antwerpen, Belgium
Huidevettersstraat 46
€€€
+32 3232319898
N/A
DeliveryIn-store pick-upIn-store shopping
Repair services
Still the place to be if you want professional assistance for high end watches.
like
Very friendly
Great assortiment of wares. Sadly a bit over my budget.
Good service
I have made a reservation for a watch on last October. The staff told me that i can got the watch in 4 month. So this February, i made a phone call to them. But they told me i am the No,4 Client and i have to wait for another 4 month. I try to explain that i made the reservation on last Oct, then they said i'm the No.1 Client and will get the watch at the end of Feb. To affirm that , i have been to the store at the end of Feb. But as you know, no watch and no phone call. until this May, i call them again to ask when can i get the watch. Funny thing is they told me that i'm the No.4 Client again and will wait for another 4 month. I have to say this is not the way of doing business and express them with my unsatisfaction. Then after 3 weeks i got a call said the watch is coming. The story is not end. When i got to the store, they find some kind of tax refund problem which is totally not exist. If they do not want to sale this watch, they can directly say it. This is the worst shopping experience i have in Belgium. They are dishonest and unreliable. I'm definitely will not go to this store again.
Top service!
All brand available... Good shopping experience...
Mijn eerste rolex aankoop bij Tensen was een aangename kennismaking met hun professionaliteit en vooral eerlijk zaken doen in het vak. Ik vind me volledig in hun manier van omgaan met de klanten, met name een stevige goeie relatie opbouwen waar communicatie en networking primeert. Ondertussen hebben we beslist dat onze 2de aankoop voor mijn echtgenote nog in het voorjaar zal gebeuren. Het vertrouwen dat we meekregen heeft ons doen beslissen dat we enkel hier nog onze Rolex uurwerken aankopen. Hopelijk kunnen we een verdere mooie samenwerking uitbouwen en een mooie collectie samenstellen in de toekomst. Proficiat aan jullie Team
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