Antwerpen, Belgium
Plantin en Moretuslei 136
N/A
+32 3232710700
We booked this hotel for March 2020 and because of Corona lookdown basically all over Europe we could not even travel to the hotel as all flights were cancelled. The hotel did not respone to any email neither they refunded the money. I would not book this hotel ever again and would not recommend this place.
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Decent hotel for the price you pay. Friendly staff at reception. Breakfast is very good, a mix of hot and cold dishes, everything looks delicious. Stayed twice, first time I had an "normal" room, it's definitely time for an update, lots of stains and small damages on the walls, the lights were loose. Bathroom was okay. The second stay I booked a superior room with the painting on the wall. It's almost the same as a normal room, you only have the painting as an extra. The only that was weird in the superior room was this ventilation fence in the entrance (picture). I would stay there again.
I agree with some people that this place needs TLC. When you enter and come to the reception section it is spacious and have lovely decorations and layouts. Corridors do need new carpets. First room I had on level 6 was clean and simple modern look, walls and carpet needs replacing. I have the basic pillows, towels, hand and body wash but no kettle (it does say on their website that some rooms have kettles) My bathtub was clogged and I reported this and was moved to another room on level 2. My new room again was clean, have the basics but again no kettle which was fine as I have bottle of water in the fridge complimentary from the hotel. Bathroom all in working order. Air con works. Hairdryer in the bathroom and it works. Comfortable bed and I slept well. I would advise to bring disposable slippers. Breakfast starts 6:30am and I believe it ends 10 or 10:30am. Breakfast had a nice lay out and choices were good. Orange juice and cappuccino tastes great but their pastries even better. Soft and delicious. 15 for breakfast is pricey but I booked my package deal and breakfast was included. Staff were ok, could look a little more cheerful. Daniel was very helpful giving us information about Antwerp and getting around using transports. A 5-minute walk from the nearest tram stop, 20mins walk was to Antwerp Zoo, Antwerp central station and chocolate museum. Supermarkets nearby. Over all I felt it was worth the money, the building and rooms need TLC. I find this place is suitable for students and groups who just need a place to stay. I came here with friends and as a mother I wouldn’t recommend this for families with kids as the rooms are small enough for two adults.
Decent hotel, with breakfast available. As well as good connectivity to all major sight seeing places. It has supermarket nearby, Indian restaurant and few cafes around. Room with a view!
Nice clean hotel, good breakfast and pleasant bar.
I’m very disappointed. This hotel is not what I expect for a Wyndham property. Bad maintenance, next time I will go with the NH Collection. Do not recommend it. It’s not close to the central station, usually you need to walk. Taxis don’t want to make this trip and there is no Uber here. This is a haunted hotel. I’ve heard weird sounds (raps) during the night, inside the walls and on the floor.
Edit: I wrote a review based on trivial things (and I still stand by my opinion) but I am adding a star because something much less trivial, namely the service, is great! Great service in an adequate hotel results in a 4 start review. This is what I wrote earlier which still holds up: It's what they promise. Comfortable but nothing special. Shower curtain is useless, floor will get wet. I think hotels can be judged just by this one thing: the shower curtain. Is it moldy, does it keep water in shower cubicle/bath? Is it installed as if it's an after thought, does it fit in with the rest? It's it installed because earlier system (like glass panels) have broken but the remnants are still clearly visible? Anyhow, this one only lets water fall on the floor, it could be worse...
This place is a dump. The carpet is stained and dirty and so is the curtains. I can't believe that management wont spend some money to have the carpet cleaned. The bed was comfortable and the bathroom was exceptionally clean. The staff was very nice especially Joel.
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