Apsley, Canada
ON-28
N/A
+1 7056564402
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Bought our first boat from them and the experience was incredible. We dealt with Denver during our purchase. Poor guy had to deal with all my calls and emails. Even a year later they are so helpful. We will be repeat customers!
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Took a few years for me to find the right size Jon boat I was after, and contacted Tucker's for pricing and availability when I did. Denver was great to deal with through email and phone for info and deposit - pickup was a breeze (even during Covid). The Tucker's crew helped me load it in the truck and off I went, simple as that. So there's a solid sales and service experience right there! Ice fishing season now, but can't wait to get this boat in the water come spring.
Note. 3rd party company was not used to finalize any approval for any Yamaha financing. I was already pre approved.. Seems Tuckers subcontracts certain services but on the contrary neglected to outline on Bill of Sale the additional. Denver, pls dont downplay the situation. You know how frustrating this was and public should be aware. Formal complaint . Buyer be ware. They should be more transparent when finalizing the final Bill of Sale on new ATV's thru Yamaha financing.. Days later a call by Tucker's 3rd party finance company says I needed to pay an additional 259.00 for admin paperwork. Order was immediately cancelled.
When Covid restrictions eased, it was time to get on the water. The engine would not run right and the waite time to have it looked at was about 4 weeks. Neil and the staff at Tuckers really came through for us and walked me through a diagnostic procedure. A few parts later,and we were back in business. Great staff and excellent service. Thank you so much. Bernard.
Went in for some service advice and parts for my Bimini top and was quite impressived with their knowledge and support. This will be my new boat shop!!
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