Oakham, United Kingdom
Bull Brig Ln, Whitwell
N/A
01780 693201
Baggage storageGood for kidsRestaurantToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
An awesome time spent here today, great staff and venue. The biggest aqua park in the UK, biggest I've ever been on. The jump from the heist tower is easily 10m I should think. Allow plenty of time and don't be surprised if your session has 70-80 people in it. There's loads of room so not on top of each other. Changing facilities are basic but suffice bring a padlock for the lockers or leave stuff in car. An hour is enough, our group was ready to come out when the long whistle sounded out. Get yourself there and jump off the 10m jump you won't regret it!
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We visited here with friends for the aqua park. The staff were all very friendly and certainly not fun police when it comes to using the aqua park. The car park wasn’t free which I expected but it wasn’t much. The lake is gorgeous and there is a place for food, coffees and cakes on site. There are also peddle boats you can hire too. All in all a great day out on the lake. Thanks for a great time!
Be careful with this company. They were in Ipswich but had to close early 2 years in a row because of algae. They then liquidated ‘Aqua park Suffolk’ and kept in total 38k of customers money. The ‘Aqua park group’ have in total 3 separate companies so be careful how you deal with them. Disgusting. Cancelled my booking and instead of refunding me they said they would ‘credit’ my account. I want my money back but guess what they have no customer services! No on answeres the phone for Suffolk surprise surprise. Call Rutland and all you get is an automated message! AVOID this company they’re clearly only interested in your money cancel your booking and think they have the right to keep it. In response to your reply, you do not answer phone calls for Suffolk like I said in the above review also when you choose the Rutland option it gives you an automated messaged then hangs up. So no you cannot just call and speak to a manager. I emailed your company you chose to respond to my review within an hour, yet you took a whole day and a half to respond to my email, considering these were both sent at the same time. So to add to the original review it proves again your customer service is non existent. Maybe if you put the customer first then this review wouldn't of been here in the first place. The review is fair as it is a true reflection of your company from my point of view no matter what your opinions are.
Simply stunning location. Peaceful, beautiful, relaxing. Just perfect. Very scenic!!! Water sports also available, however one must pre-book online as it gets very very busy in the summer months. There are also different car parks and entrances so be sure to check website for the correct one required.
Love it beautiful lake with Family friendly boat. canoe sailing
Deli
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