Arlington, United States
3438 Dalworth St
N/A
+1 6822009070
Don't use this unethical company! Mike (Michael) gave my employee a quote of 189 for a 2 hour move with 70 additional per hour for any extra time. We were scheduled and confirmed for a 1pm Sunday office move. I arrived at my office at 1pm and waited for them until 1:30pm. I called at 1:30 & was first told by Mike we were not on the schedule then he said the guys had been there at 12:30 and left. Anyway, they finally showed up at 2:30 and charged me 900 for a move which took only 3 hours! My employee was not there to clarify why they charged much more than they had initially quoted. When my employee did ask about the extra charges the next day, I was told the 2 hour time includes the time the guys arrive at the job through the time they get back to the office; not the actual time spent on my job and he could offer no explanation for why the fee went up to 900. He then hung up the phone. I would give them a zero if I had the option for being such thieves. Let's see if the owner calls back to offer any reasonable resolution. Stay tuned.
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Joe and his men were cool people, outside of business I think we would be good friends. Joe was always quick to respond, funny and friendly. I gave 4 stars because I did have some damage to my furniture and after payment was done, any response ended. They have insurance but I guess if its not something worth over 1,000(which they charge 3rd party insurance for) then it doesn’t matter to them. Not only that but they were also an HOUR late AND when they arrived kept telling me every additional charge there would be even though I was told there were “no hidden fee’s”. I would probably still hire again simply because they have competitive rates but would make sure that my furniture is better taken care of.
Don't do it! I Will be filing a report with the BBB. They do exactly what everyone else said, overcharge. You get one quote over the phone and then the movers come with another price list. Smh. I literally had to tell them I was calling the police on them. The number i called yesterday the guy told me he was the owner but when I call today he all of sudden needs to get an operational manager to call me back.They have 2 and 3 different company names making it hard to keep up with them. And they only take cash
They charge whole hour fee(even is 30 min more) stairs fee I got quote from someone else ( assure movers) and these guys show up. I will not recommend this.i had to go ahead with move as I had no.option. if possible avoid their service.
Literally my worst moving experience ever!! They came about 6 hours late and had absolutely no moving equipment at all. On top of everything they broke my TV and have been playing the run around with me ever since and I severely overpaid them. I’ll see them in court.
I called them 2 weeks in advance to schedule a move. They said they would confirm the day before and call when they're on their way to my apt. The day before my move date, I don't get any call. On the actual day of my move (1 hour before scheduled time), I call them just to make sure they're coming and what I hear is that their moving truck needs repair and they won't be able to provide moving service until a week later. I hear this only after I called myself 1 hour before the scheduled time. Sure, emergencies happen. But to never even bother to let your customer know about this when you had a customer on schedule where you knew they would be depending on you just shows they don't care about their customers at all. Luckily my move out date wasn't until next week, but what if I had to move out by the end of today? I for sure won't be using their service anymore.
We used Coyote Movers to move from one house to a much smaller house across town. Alvin and their team were professional and took great care of us. They were fun to work with and made sure all our needs were met. Very good communication and attention to detail. We will definitely use them again for the next move
Coyote Movers provided me with the worst moving experience I have ever had. The guys that helped me unload actually asked if I had actually paid someone to load the truck because it was so bad. I was quoted 185 for the first 2 hours for the first 2 hours and 90 for each additional hour. When the movers walked in, they brought out a sheet and gave me a different starting price, and immediately started quoting extras for a washer and dryer, stairs, and heavy objects upstairs. They also said it would end up taking about 5 hours so it would be better if I took a 550 flat fee. I have done this enough to know that there was no way it was going to take even 3 hours but I needed to be on the road. He finally went down to 450 for a move that should have cost 275 plus a substantial tip. I provided 4 dozen blankets and about a dozen straps and rope. They used 1 blanket, and no straps. As we came to the end we still had a significant amount of furniture that they couldn’t get on the truck so I had to get some friends, rent another truck and a storage unit, all that I should not have had to do just so we could get on the road. By the way they finished packing in 2:20. As we opened the door to unpack the ¾ full truck, we found the load had shifted all over the place, there were chairs laying sideways on top of other chairs, 2 kitchen chairs are totally unusable. 2 very expensive end tables that were rubbing on something and completely took the finish off. I could go on and on. That packing job cost me 450, plus another truck rental, and 140 a month, for the 4 months I will be gone, for storage of furniture I need here, as well as the cost of significant damaged items. My choice to hire this company to do a 275 job will cost me about 1,200 by the time it is all over. Be wise and don’t let Coyote Movers near your house.
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