Arlington, United States
601 S Carlin Springs Rd
N/A
+17037177001
Great care. The doctors and nursing team are excellent and patient-centered. Sorry to hear the urgent care clinic is moving to reduced hours. The team at this center has always delivered great care - so much so that I travel here for urgent care needs even though I have an urgent care center 5 minutes from my home. Thank you for providing great medical services.
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Dr Coetzee was wonderful. The nurses were wonderful. I was seen in a very timely manner. I was treated with care and compassion. I left feeling much more in control and able to overcome my health issues. I appreciate the Dr’s honesty and support. I’m on may way to a healthier me. Thank you again!
Ridiculous wait times risking further infection while in the waiting area. I've had gone to this urgent care a number of times and received care within 30-minutes of arrival, but today my experience included an endless wait (2 hrs) with other angry patients and another throwing up in the waiting area. There was one NP on staff and two registered nurses who were exhausted with the patient caseload however they stayed calm and had good bedside manner. During cold and flu season I would expect a good hospital system like VHC to staff-up their Urgent Care facility. This is a hospital system issue that needs to be addressed by the hospital administration!
Great experience here today. Very short wait...this was at 8am on a Saturday morning. Pleasant waiting area and friendly, efficient staff. Previous to our urgent care experience my son was cared for at the hospital here with a very serious emergency surgery. Our experience there and the continuing care he still receives couldn’t be better. Thank you to all the Virginia Hospital Center staff!
VHC used to offer 24 Hour care. Now with new you don't know when they are open. They advertise 8 AM to 8 PM but that is not true. I arrived before 8 PM and they said they were closed. Today I arrived at 8 AM and doctors don't show up until 9 AM. I have been waiting an hour and nothing. This is very disappointing.
Excellent customer service, Intake nurse, Patient care nurse and Doctor Felix were amazing, spent time with us, listened, very caring environment. Clean facility. Great service, very quick service beats other Urgent Care center s in the area. Highly recommend. Thanks for making us feel better!!
Staff is very nice and friendly. Clean. Cool that it’s in an old hospital.
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