Arnhem, Netherlands
Graaf Lodewijkstraat 103
N/A
+31 262133394
I must be an anomaly at this shop with the service I received. I took my bicycle during a period with a few public holidays. So understandable it will take longer to fix my bicycle. I was told they would contact me when the bike was complete. I went to the store after 2 weeks with not hearing anything from them. They had not started to look at my bike. I went back 7 days later (still not heard back from them), they still had not looked at my bike and only realised they had the wrong component because I came into the workshop. Another 7 days passed (again still not heard back from them) and they only started working on my bike because I arrived in the shop in person again. I waited in person for my bike until closing time so that I could take my bicycle with me that day because I knew it might not be looked at again for another 7 days. The job was very rushed, gear cables were not installed properly, gears did not change properly when I tested the bike with the new rear derailleur. Bottom bracket now has more resistance than when it went in originally. I had to spend 5 hours working on my own on the bike to fix their errors and bad workmanship. This shop probably is good and on average they maybe do a good job. But for me, I will not be going back.
like
Best bike shop in town!
Super service!
Erg leuke zaak, met vriendelijke en vakkundige medewerkers! Daarnaast hebben ze een zeer interessant aanbod aan merken, wat veel verder gaat dan wat de gemiddelde fietsenmaker/winkel aanbiedt. Ze nemen uitgebreid de tijd om je verder te helpen, ook bij zeer specifieke vragen/wensen.
Geen idee, geen antwoord op mijn email......
Ondanks drukte heeft hij me toch geholpen met inleggen van 2 nieuwe binnen banden lek gereden onder het fietsen top service
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