Arnold, United States
888 Arnold Commons Dr
N/A
+1 6362876441
I have been at the hotel for about a month now and have absolutely NO complaints. The staff is very friendly and willing to assist you in any way. Amber is always willing to help you if she can. She is very out going. Jeff is a hard working man who likes to joke around while still doing his job. I would highly recommend this establishment to anyone that asks.
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Nice place. Nice rooms. Front desk person told me to watch my step it's slick out. Which was nice of him. So definitely recommend if you need a room.
This place is somewhere I wouldn't recommend to anyone. 6 people died in my time staying there, they charged me for linen service for about 40 days and never once did any kind of linen service. The price for the room fluctuated even though the rates they share online and on the building say otherwise. The new manager seems like hes trying to turn it around. Other than that I wouldn't recommend this place to anyone.
Not only is it a very big hotel and the rooms are just like the super 8. They have a lot of people to purchase a potpourri of Narcotics. And the staff seem to be on performance enhancers themselves. Aces!
Reserved a room for two people, had been traveling all day. Coming to Arnold was a drive so you can imagine we’d be exhausted. We reserved the room the morning before, had plenty of money in the bank. Made the reservation and a confirmation email was sent. It was only when we arrived that we received a notice that our card declined. No email, no call, nothing. And when we tried to reserve a room again they had it all booked. Very upsetting considering we’re regulars at this company. Definitely sticking to the one in St. Charles in the future.
The staff is simply amazing. Henry, Amber, Jeff, and Derrick treat you with respect and will ALWAYS go above and beyond the call of duty to make sure everything gets taken care of. It's not uncommon to see the GM, Henry, emptying the outside trash recepticals in his suit and the other manager, Amber mopping the floors when needed. The teamwork this crew has is definitely one to be admired. You couldn't ask for a better location either. Everything you need is within walking distance, even in inclement weather.
My stay was amazing the staff was very nice. Miss Amber at the front desk is awesome and understanding. Mr. Henry takes great pride in his staff and guests.
Awesome Staff ,they understand situations and work with you. I had a card issue and and a very Adorable Pit Bull whom they welcomed ..and LUKE was was able to be the Ambassador for all PittBulls Sincerely John Wilmoth
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