Arrecife, Spain
Av. Fred Olsen, 1,
$$$
+34928813027
N/A
We visited the Pizzeria Venezia this evening and enjoyed the great Pizzas, desserts and the Sangria (even if it had no fresh fruit, it was tinned). The food quality was very good and well priced. First we were served by a male waiter who seemed very attentive.Once he left for the day, 2 other female waitresses served us between them. When we asked for the bill, we had to wait a long time to catch someones attention, then the bill was wrong the first time round overcharging us for the dessert. Then the second time the bill was still wrong and I had to send it back a second time until we got the third bill correct. Our bill came to 30.90, I paid with a 50 note, and only got 10.10 change. I had to complain again and explain that this was not right. I finally got the right amount of 19.10 change back. No apology, nothing to make up for all the inconvenience. Overall I still rate the place positive due to the good food and good prices, however some advice for the owner: Hire 2 new waiters who acknowledge customers and act more responsive if you want customers to come back and recommend you!
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I love this place! Me and my partner visited this place a lot of times during our 2 visits in Arrecife. The staff are great and the owner is amazing. He still remembers us which is really nice I would recommend this place - 100%
Best Napolitanian pizza in arrecife
I ordered the Funghi pizza for 7.50 and the Brownie with vanilla ice cream for dessert for 4.50. The pizza was very nice! The chocolate brownie was nice, but would have been better without the caramel sauce and the cream. The prices for both were good too! The negative would be the customer service from the 2 young women, as they left me and my husband waiting for ages until they came over to take our dessert order and then again when we was waiting for the bill to pay. When we received the receipt we were overcharged, we made them aware and again received a second receipt which was still not right. We got the receipt the third time, which was luckily then sorted. Waiting around to pay and for the corrections of the bill was a real hassle and inconvenience and there was no apology for leaving us waiting.
Didn't get what we ordered, the ham tasted off, I let the waitress know but we still got charged for a pizza we didn't eat, no sides, no sauces, no hope, skip this one.
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