Ashton-under-Lyne, United Kingdom
unit 3 Pottinger St
N/A
+441613446091
Not happy!! I ordered July 9th and it arrived Aug 20th. Delivery only to school (which was closed) or home (6.50 - could have been free considering 80 order value and I live 10 minutes away), no collection available. Size guide not useful, took the exact measures but uniform did not fit being too large. Had to return it (at own expense) now waiting for refund in order to place a new order because exchange is not possible. Will have to wait another 6 - 8 weeks till we have a uniform.!? No customer service, tel number is useless, delayed reply to emails.
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The uniform quality is poor for the high price paid I had to order a logo uniform from this site as they supply the school my son goes to. I've ordered a zip up fleece and the zip got stuck on a first day of use. Edit: since then, the company have replied to my review. Yes, i did purchase more uniform items from then since, as i have no choice due to school logo items being available ONLY through this company. I purchased school jumpers since, the lining of the jumper is peeling off onto my son's white polo shirts so that the shirts need the lint remover after every use, I'm dreading to think how his white shirts look at school when he takes his jumper off. I continue with my opinion, for school clothes item and the price paid for it, the quality is appalling.
VERY POOR CUSTOMER SERVICE.. We ordered uniform in on 7th September. I contacted the company twice using their online form as their phoneline is not working due to COVID. No response at all till today 8th October. Appalling lack of update. Very frustrating!
Jumper faulty with in 3 washes, no reply to email, no phones being answered, covid is no excuse!!!!!!!!! what’s my poor son going to wear to school?
Poor Service, I recommend you do not order from this company. They do not respond to your emails.
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