Sutton Coldfield, United Kingdom
448 Lichfield Rd
N/A
+44 1213081128
Wheelchair-accessible entrance
Great service as always. Good system in place to deal with covid too.
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Had our dog vaccinated here, pooch seemed happy and the people were nice and answered our questions. Due to the current situation you have to book an appointment and then park in the car park and call. They will then come and collect your pet. Ample sized car park to the rear.
Such kind staff here. I brought my elderly aunt, age 89, with her beloved dog and the vet came and spoken to her in the car with great respect and allowed her to make decisions without forcing her. So considerate.
I think maybe they are used to dealing with just pedigree animals? I took my little rescue kitten and found the vet quite rude and dismissive, told me ‘if the cat was a pedigree they wouldn’t have these issues’. She told me the cat might have had cat flu - if she’d bothered to listen to me or read his notes she would have known that yes he did have cat flu, which is how he lost an eye! God knows how she thought he lost it. Anyway, the treatment seems fine, he’s certainly getting better. Just a shame about the attitude, which isn’t needed for the prices they charge
Fantastic vetinary practice... Steve in particular is a very caring vetinarian
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