Athens Orthopedic Clinic Surgery Center

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Athens, United States

athensorthopedicclinic.com
Surgical center

Athens Orthopedic Clinic Surgery Center Reviews | Rating 4 out of 5 stars (5 reviews)

Athens Orthopedic Clinic Surgery Center is located in Athens, United States on 1765 Old West Broad St building 1. Athens Orthopedic Clinic Surgery Center is rated 4 out of 5 in the category surgical center in United States.

Address

1765 Old West Broad St building 1

Phone

+1 7065491663

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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T

Terry Nelson

Athens Orthopedic Clinic has major billing and communication problems. On two diffeent occasions my appointment was changed without talking to me first or even notifying me. After spending over 6,000 on surgery and rehab they sent a 34 bill to collections. Even though I had several appointments between the time I was billed 34 and it was sent to collections. I paid my deductable each appointment and was never told I owed 34. On three occasions after surgery I had concerns and left messages for the nurse. Once they were quick to return my call but twice I had to call the office after 48 hours and complain to get a call back. The thing is AOC has really good doctors and nurses but clearly lacks office leadership. It's just a real pain in the neck to.do.business with them.

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Chuck

I’ve been having lower back pain for several years and have tried many things short of surgery. Dr. Price suggested an epidural. I’ve never had one but was willing to try most anything. The staff was very professional and Dr. Price told me what he was going to do as he did it. Great experience. Now hope it helps.

B

Brittany Dockery

If I could give 10 stars I would! My family and I were blown away at the care I received yesterday from not only my wonderful doctor but each and every staff member of the surgery center. It was my first surgery and they explained every move they made in detail and made sure my comfort came above all else. They are truly the model that all medical offices, doctors, and centers should strive to be. I am more than thankful for the experience. They even made sure I was completely comfortable with leaving the facility before discharging me with detailed instructions and equipment. We were so very blessed to have found them.

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Jenna Menke

Alright, the only reason they didn't get one star from me is because all the people in hand therapy and the staff who work the desk are incredibly friendly and kind. On the negative, the billing system makes ZERO sense to those of us on the outside. There are several different departments responsible for all the different services and it's challenging to keep track of who you owe what and no department can look at what you owe in a different department so you have to call EVERYONE. It's frustrating at best. Also, I've never seen a doctor within 40 minutes of my appointment time. Even when my appointment is at 7:10am and there's no reason for them to be behind. The doctor comes in and talks to you for less than 2 minutes and then moves on. It feels like the number of appointments scheduled are unnecessary and while you feel obligated to go to them, you also just feel like they're trying to take your money. So, while the people are nice, the business at a whole feels like they care more about your money than you.

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lillian Price

A perfect example of applying factory system to healthcare. Very efficient, inflexable