Athens, United States
205 Old Hull Rd
N/A
+1 7068501220
Upon walking inside the leasing office we were met with customer service that made us feel unwanted at this property. The agent barely allowed us to speak before she told us she had nothing to show. I asked if they had a model to show and she said no she has nothing and we felt rushed out. We aren’t looking to move no time soon we just wanted to consider the community. I’m not sure what her deal was but this was a POOR representation of this company . What was it about us that made her not even want to talk to us about the property?
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This place just wants to take your money. In order to get approved you have to make 3 times what the rent is and have good credit. They denied me and said I had to have a guarantor that made 5 times what the rent will be each month.I had added my mom as a guarantor who met the income requirements. They still said no.They use a 3rd party vendor to approve or deny you. Altogether I gave them 200 in admin fees only to be told no. They only want to make it harder for us minorities to get an apartment so they can cater to the college students.
Been here for 2 weeks now, rough start. Unit wasn't ready, they asked us to change our move date, 10 minutes before we were supposed to tour the unit and move in. Carpet was a mess, unit not cleaned, prior person smoked in unit, bugs, etc....HOWEVER THEY CORRECTED EVERYTHING! Even paid the extra expense to have movers move our furniture after we moved in when they replaced the carpet a week later. Had pest control come out multiple times. Had an extra cleaning person come out. They even called and texted to follow up. Zac & Jessica are awesome. Sure things happen but its how they corrected everything and gave no push-back that has impressed me. The unit is large, came with brand new washer and dryer, porch is great, white noise from the loop is soothing for our 6 month old, and us! Cant hear neighbors at all. Solid walls. Can kind of hear the upstairs neighbor but thats to be expected but for sure way better than our last place. Stairways are kind of dirty/stained but I know they're still fixing things little by little. Great mix of people as well and everyone has been nice!
I advice to stay away, and not rent here. The place is horrible. Management is never there and make it hell to try and get something fixed. If you complain about anything they will bill you for it. I've placed work orders that never got fixed, they would take days to weeks to come in, and then look and say it was fixed but they never did anything.
Under this new management things GET DONE! I have been a resident for over 5 years now and they have fixed up my apartment real good. I just signed for one more year as it is cleaner and safer here. the leasing lady is always trying to help in any manner she can. we call it Home!!
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