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CurtainStudio Henderson

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Auckland, New Zealand

curtainstudio.co.nz
Window treatment store· Blinds shop

CurtainStudio Henderson Reviews | Rating 4 out of 5 stars (7 reviews)

CurtainStudio Henderson is located in Auckland, New Zealand on 111 Lincoln Road, Henderson. CurtainStudio Henderson is rated 4 out of 5 in the category window treatment store in New Zealand.

Address

111 Lincoln Road, Henderson

Phone

+64 98366910

Service options

In-store shoppingOn-site services

Accessibility

Wheelchair-accessible car park

Open hours

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L

lurline dawson

Great service. Very helpful & knowledgeable staff member. So pleased I went there first. Got exactly what I was looking for. A very happy customer

J

jamie Rudduck

Awesome store with friendly staff who are amazingly helpful. Got me all sorted with new blinds and nets for the house. Thank you.

L

Lucy Wells

I had such a great customer service experience at Henderson. Unfortunately I had to return a faulty product and the girls made it hassle free and easy, even when I felt like I was being a nuisance. I have since purchased some lovely sheer curtains that are great value. Thanks for your help :)

J

Jeanette Wensor

Used to love this store, but the last couple times I've been in the service has been not very good. Person on front counter was more interested in filling her mouth with what looked like potato chips then proceed to speak with her mouth full. I will not be going back

G

George Mcnabb

Whatever you do, DO NOT use Curtain Studio. We ordered custom made curtains a month ago. We had a sales consultant come out to measure and quote the job, we needed them ASAP as we have a baby who's needs a dark room to sleep, and guests coming to stay, she told us that it would be a 12 day turnaround to installation, and that we needed to pay that day so this wouldn't be delayed. We paid promptly and we were assigned a job manager, Lucy. Lucy repeatedly ignored our emails, and finally apologised for the wekk delay blaming this on a third party business that supplies their tracks. The tracks were due to arrive Friday (over a week late) and she scheduled a Tuesday installation day, as the tracks were not arriving until Friday afternoon. When I contacted Lucy on Friday for an update on the tracks (2 emails, 2 phone calls), I had no response. I managed to get hold of a manager who informed me that they in fact had the tracks all along, however the curtains had not even gone to production yet. She was extremely apologetic for the unacceptable service we had received. She assured me she would follow up and expedite this order for us and follow up with me the following day. Of course we never heard back. So I have phoned again this morning, and spoken to somebody who has updated me that the curtains will in fact not be installed for another 10 days, and that the manager will phone to update me what's going on today, it's 5pm and of course I haven't had a call. I have never received such disappointing level of service, do not touch this business, I know that you can find quality suppliers that offer a service at the same price, I only wish i'd gone with one of the other quotes.

S

sarah diskin

Drove 20mins to Henderson Store on a Sunday. On Google it advised store was open until 4pm. Arrived and store has permanently closed. Called the number and voice-mail comes on as normal, no advice re new address.

U

Uday Pratap Singh

Great store with a variety of options and really helpful staff :)

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