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Genuine Vehicle Imports / GVI

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Auckland, New Zealand

gvi.kiwi
Used car dealer· Auto repair shop· Motor vehicle dealer· Car inspection station

Genuine Vehicle Imports / GVI Reviews | Rating 4.3 out of 5 stars (8 reviews)

Genuine Vehicle Imports / GVI is located in Auckland, New Zealand on 575 Great South Road, Penrose. Genuine Vehicle Imports / GVI is rated 4.3 out of 5 in the category used car dealer in New Zealand.

Address

575 Great South Road, Penrose

Phone

+64 95255885

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Buys used goods

Open hours

...
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H

Hirohiko

Excellent dealer, friendly staffs, clean office and most importantly nice cars. I wish I could get my next car from them. (purchase a car from them for my wife this time)

J

jeshni ram

We bought a Honda Fit Hybrid about 3 weeks ago. We liked the car and instantly decided to buy it and have the finance arranged through GVI. Were told the car had only arrived so they need to register and groom it. We were happy with that. Cherin was arranging the finance for us through UDC. Following Saturday we were there to pick the car as well as sign some papers. On our way back home we realized the car wasn't looking clean at all, it was in the same condition we first saw it not very good service provided there. When we checked the paper again at home, we saw the 14000 car will cost us 20000 so decided to pay it off. Yes we did pay it off over a week ago and no one has responded to let us know if things are sorted. Cherin does not have any customer service skills, a rude lady sitting there who does not respond to email. She was so rude to her own colleague while we were sitting there. GVI sells nice cars but don't trust their finance, check everything before signing. Not a good experience with GVI.

S

SV27 27

A huge THANK YOU to John & Cherin for a great customer service. I purchased a new vehicle before Christmas, but there were few issues with the vehicle. I returned the vehicle to John who genuinely helped me throughout the process of getting the vehicle fixed before Christmas. However, couple of days later the vehicle started jerking again & wasn't stable enough. I took the vehicle back to GVI & John helped me again. Instead of making a hassle about exchanging the vehicle, he happily showed me around & gave me the opportunity to test drive another vehicle which I loved. I had a great experience, they made it easy & very genuine staff. THANK YOU GVI!! Highly Recommend your staff JOHN & CHERIN thank you for your patience & kind service. Cheers, Alitia

D

Daniel Jelavic

Car is good so far however they will sneak in as much stuff as possible in the finance. Was only told "This will be X amount per week for 3/4/5 years", was never asked if I wanted any of the extra things, they just decided that I needed that stuff when it came down to the sale time, was never offered a cost breakdown until the very end so I guess you specifically have to ask and look over before doing any despoits etc. Double check everything, ask lots of questions if you're doing finance, or you will get snapped up and end up paying waaaay more in finance costs than what you purchased the car for. Not a good experiance honestly, not purchasing a car here again, this is my expensive 5000 lesson, hope the commission was good team.

X

Xuton Ion

What a great experience. I took delivery of my autec less than a week later after it was shipped back to Auckland from Wellington. Thanks Katya, Aaron and team. You guys rock!!

Z

Zach Sturges

Danny Shen was amazing to work with. He was timely, well informed and did not pressure at all. He made reasonable accommodations as we settled on a vehicle. I truly believed Danny was working with me on the purchase. The car was immaculate and drove like a champ for 400km right off the lot! Huge compliments to Danny and his team at GVI. Overall great experience.

O

oshadha kulathunga

Big thank to John and Cherin, who helped us to purchase our new vehicle. It was superb, and all the assistant that you both provided us from the beginning showed true customer service skills. Anyone out there looking to visit GVI please check on john and he will help you out to get sorted out your vehicle ready.

D

Dom Hawtin

I have just bought my second car from GVI. GVI is like no other dealer that I have dealt with. Always honest and friendly without being pushy at any stage. In fact with my last purchase they made me make sure it was what I wanted. (I was so excited I was ready to sign straight away, lol). The car is in perfect condition and they made sure everything was right before I drove away. I feel much happier buying from GVI than any other dealer or even private because I know I am getting quality and reliability. Very happy!

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