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Heat Pump City

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Auckland, New Zealand

heatpumpcity.co.nz
Air conditioning contractor· Electrical installation service· Heating equipment supplier· Air conditioning system supplier· Electrician

Heat Pump City Reviews | Rating 4.3 out of 5 stars (8 reviews)

Heat Pump City is located in Auckland, New Zealand on 11/77 Porana Road, Hillcrest. Heat Pump City is rated 4.3 out of 5 in the category air conditioning contractor in New Zealand.

Address

11/77 Porana Road, Hillcrest

Phone

+64 94755583

Service options

Online estimatesOn-site services not available

Open hours

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Mego Lee

Can't fault the service, and provided honest recommendations for the heat pump installation at our property. Installation was prompt and professionally done.

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Vincent Wong

Patrick and his team has done a great job with the 2 heatpumps purchased for my property. Their service is always prompt, installation by qualified electrician and very reasonable pricing.

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Chien Ben

Two company couldn't solve our problem, then heatpump city send their pros to solve our AC problems, on time with quality workmanship, highly recommended to anyone looking for quality and affordable heatpump or AC solutions.

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Caroline Armstrong

True proof of good service is how someone treats you when things go wrong. .... the installers were lovely... but when they left I had neither a manual or remote... couldn't use the unit for two weeks... and I had naively paid in full. When the remote did show up the unit sprayed water down my inside wall. I was offered an inferior unit as a replacement... for the same price as I paid for the better one. About two weeks later... hose connected properly... but in doing so even more water flooded my bedroom carpet... not even a courteous heads up... I had to buy a dehumidifier and running for a week to dry the carpet out. ... couple of weeks after that... electrician finally calls to complete paper work... which I didnt get for a couple more weeks. I still dont have a manual... but I do have water marked walls... and moldy skirting boards... and have been advised to contact my insurer. I dont leave bad reviews lightly... but I feel I gave Heat Pump City ample time... never raised my voice... never swore at anyone... I need a second unit in my lounge room... I wont be using Heat Pump City.

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Matt Weston

Excellent service - team were on time, professional and performed a high quality install. Very tidy install!

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Michael Ting

AAA Excellent price, no lemon talk, listen to client's need, hard workers, excellent workmanship and prompt on following up. Must use these guys for your heatpump installation! Compare with another... typical salesman, does not listen to client's need and price is over the top... does not give straight answer when ask for more detail...

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Kris Ng

Had them serviced our heat pumps. Gave us a special rate for multiple heat pumps, which was about 100 cheaper than other quotes, even cheaper than the company that installed for us 5yrs ago. Came on time and was very professional throughout. Very little disturbance as they worked around our house. They told me the company is under new management abt a year ago. One thing I really like about them is that they have their own electricians to install and service their heat pumps. Our previous company contracted outside servicing/maintenance ppl and these outside contractors don’t really care about their customers. It seems Heat Pump City places a bit more effort in customer service. There was one problem that wasn’t addressed during the maintenance, but they quickly returned to have it looked at and solved in no time. Very responsible. Thanks Heat Pump City.

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Mokoia Road Dental Centre

Efficient service and good pricing. What else can you ask for ? Highly recommended to everyone looking for a heat pump.

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