Auckland, New Zealand
220 Universal Drive, Henderson
$$
+64 98360029
N/A
Service ran fine but communication leading up to and following is absolutely terrible, near disrespectful, including talking like you aren't the room (even when you're the only family member involved), not communicating amongst themselves (celebrant not passing on pertinent info to the home) and receiving ZERO updates on any facet of the service during between initial plans and the day itself. Reception are basically inept at responding to emails. Go elsewhere and save yourself 9K.
like
When the company calls to ask for their money on the day of the funeral, it shows who you are dealing with. Terrible service right through out. For example, you cannot put photos onto a USB. They only use DVD for the photos, which nobody else uses anymore, so because nobody can do that anymore, that will cost you 500 for them to do it for you (How generous). Another 500 for flowers that somehow get "lost" but more likely have been re-sold to the next funeral. Go anywhere else other than here if you care for the person who has passed on.
Thank you to Morrison 's for making the process of farewelling my mother as beautiful, special and simple as possible. This was a first for my family and you have made my grief easier with the genuine love & care that you showed my mother and ourselves. We felt heard, respected and it made such a difference. I would highly recommend your professional team to anyone who is faced with farewelling a loved one. Much Aroha Janine
Went above and beyond to address our concerns. Thank you for taking the time to do so.
Pleasant, professional experience.
Great people and service.
Outstanding service! You guys made it so much lighter for us. Accommodating and kind staff. Highly recommended.
My sister and I attended a memorial service last night at Morrison's Henderson. This was a wonderful experience for us. The Morrison family went truly out of their way to make the whole experience truly wonderful. I would sincerely like to thank them from the bottom of my heart. We lost our Dad in March and this service helped us in a way words cannot express. Many thanks Julie and Lesley Adams
Deli
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