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Outdoor Concepts

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Auckland, New Zealand

outdoorconcepts.co.nz
Grill store· Fireplace store· Heating equipment supplier· Water cooler supplier

Outdoor Concepts Reviews | Rating 4.3 out of 5 stars (8 reviews)

Outdoor Concepts is located in Auckland, New Zealand on 77 The Strand, Parnell. Outdoor Concepts is rated 4.3 out of 5 in the category grill store in New Zealand.

Address

77 The Strand, Parnell

Phone

+64 93076770

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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C

Claire Harry

Top quality range of products... I was in the market for a YETI and contrary to what others have suggested I found the staff to be very helpful and engaging!!

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Julian Reid

I made on online purchase from Outdoor concepts and the service was so good I wanted to leave a review even though I realise this site is for the Auckland store (I couldn't find a review forum specifically for online purchases?). I ordered an outdoor solar shower and dealt online with James Higgins - I've never had such fast response times to my emails! When the product arrived, there was a manufacturers fault which prevented the shower from working, so I emailed James and he again responded almost immediately and ordered me a replacement which arrived by courier one week later! This service is probably the very best I've ever experienced with online purchases - James was fantastic. Highly recommended.

M

Mark Richards

Excellent selection of BBQs and accessories

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James Fleming

I was considering a new BBQ and my wife suggested having a look at Outdoor Concepts so I went to see them a few days ago. The guy that I dealt with (guessing mid thirties) was fantastic and explained all of the benefits of the Weber Q series. It was a bit out of our budget but we decided to go for the biggest one. So, this morning I drove to Outdoor Concepts, all excited about the purchase of my new BBQ and hoped to deal with him again. Unfortunately he wasn’t there and I had deal with a lady and another guy who seemed totally uninterested. I needed a number of accessories with the BBQ and asked if they could ‘throw one in’ as part of the deal which they did. When paying my 1200 I wasn’t asked my name or address which I thought was a bit strange as they have a rewards scheme. I asked the lady about this and she had no idea about it and said to ask the other guy. I asked him whilst he brought the BBQ to my car and he replied ‘yeah we used to have it but it cost us too much money’. Check your website guys. If you are looking to achieve repeat business you need to take a careful look at yourselves and the staff that I dealt with today. Sometimes customers can be really excited about a purchase of a new BBQ and feel as though they have been let down when the service received is well below what they expected. The extra star is for the really helpful guy I dealt with the other day.

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John While

Knowledgeable sales staff and large range of Weber BBQ's

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Jonathan Bones

Really liked the wide range of products from different suppliers and all at good prices too. If you like your bbq, this is somewhere to check out to get useful additions to the tools you have.

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Dean Everett

Love Outdoor Concepts, it's the best stocked Traeger dealer in Auckland with lots of other cool outdoor grilling gear

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Paul Jervis

Great service Great products Yeti gear is awesome Thanks Ben for dropping off on your way home Highly recommended

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