Smith & Smith Albany

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Auckland, New Zealand

smithandsmith.co.nz
Auto glass shop

Smith & Smith Albany Reviews | Rating 3.9 out of 5 stars (8 reviews)

Smith & Smith Albany is located in Auckland, New Zealand on 7/36 William Pickering Drive, Rosedale. Smith & Smith Albany is rated 3.9 out of 5 in the category auto glass shop in New Zealand.

Address

7/36 William Pickering Drive, Rosedale

Phone

+64 800483388

Amenities

Toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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R

Rosie Daly

Someone recommended this branch. I should have read the reviews. We drove 3 times each trip over an hour. The employees do not care. They don't greet you. According to customer service there was a "glitch," so our windshield wasn't even there when we were reschedule for a repair. They could have told us even that same day. I guess they don't look at what jobs they are doing that day. So everything is very unprofessional with this company. Glad the actual windshield replacement was fast so I can get out of there an NEVER visit this place again.

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Nick Nicholls

Fitted a new windscreen for me. Great price. Much cheaper that novas. The glass wasn't sent from the depot so the fitting was delayed by about 2 hours. The team worked hard to get the glass in and reduce the delay to about an hour.

M

Mavis Ball

Kept to the timing. Did a good job of the chipped windscreen. Also cleaned the windows and carpet. Friendly service. Only provide call centre contact.

J

Jason Mitchell

Awesome customer service very helpful and friendly would recommend this company or shop for a good friendly and straight want it is going to be and now just waiting for a quote jayjay

G

Graham Couchman

Disgraceful. Booked car n a week ago. Wasted 1 and quarter hours through traffic to get there (North Shore William Pickering Drive) only to wait 2 hours and be told they had the wrong windscreen. The crack on the screen is now 3 x worse and the fittings were poorly replaced where they could have ripped off in the wind on the motorway. Expressed my displeasure only to be told Human era happens sometimes. They advertise 10/10 satisfaction, failed miserably.

T

Taigon Kim

The best service that I ever had in NZ! perfect booking system, and on time job done, and best communications with clients! I am quite surprised at the existence of this quality company in NZ!

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Tony Cole

Remember it works on you phoning there 0 800,number to book your vehicle in for glass work, you can't just pitch up, works on insurance companies, have your policy number handy, Once your all booked in its all great, will be worked on in a professional manner, prepare for time, it is a time consuming process, windscreen replacement can take three hours , crack and chip repair possibly 1:5 to 2 hours, bring a book

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Winston Perrow

I found Smith & Smith Albany excellent in every way, very happy with the result in the repair of my windscreen.