Auckland, New Zealand
172 Great South Road, Papakura
N/A
+64 92997764
Not sure why it has received low reviews in the past, however my experience was just great this month. It must be under new management or something. Particularly Alisha was the most helpful person. All staff were friendly and the service and pricing is the best in town. You are missing out if you live in Papakura and are not availing service from this branch. Highly recommend.
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I especially took today off from work for my eye test appointment. I was running 7mins due to road traffic.. I was turned down and advised that someone took my place already. I asked them the person who took my slot give me his slot. His appointment book after me. And I can wait. but was told that this will not wrk as they need to go on lunch break. I had no email or phone courtesy calls abt my appt n nothing said in emails that if you late someone will take yr space if you late more than more 5 mins .. I'm very disappointed with the service coz it took me weeks for this apt.. Not happy with this service.
My mum was extremely satisfied with the service, especially from the Amy. She was very kind and professional, found issues on the eyes other optometrist couldn't find, so we were able to take actions faster. We want to thank Amy again
I was initially put off coming into this store as I had noticed some negative google reviews however it is close to work so I decided to give them the benefit of the doubt. I am so glad I did! I'm not sure if the store has undergone a change of management or if the previous reviews are simply from people who perhaps might be a little sensitive. I had a wonderful experience from the moment I telephoned to the moment I left the store. I was squeezed in to see an optometrist even during their busy xmas period and was seen within 24 hours of making the initial phone call. When I arrived the staff member was helpful and attentive and ensured I was seen straight away. The optometrist was helpful and thorough and really ensured my eye health was as good as possible even offering some advice to make life a little easier. He also helped me pick the perfect contacts after months of trial and error. The store assistant then helped me to pick the perfect frames with my budget and needs in mind, she wasn't pushy and took her time suggesting the best frames to suit me which I was really grateful for. Overall, I was really impressed and so glad I gave this store a chance! Would definitely recommend - what a lovely group of people.
Had a great experience in this store a month ago. Jen was really knowledgeable, friendly and calm with me. I was quite worried about my vision and she talked me through what was going to happen with my time at Specsavers. Would highly recommend seeing Jen in the store, the glasses I have are brilliant and my family are full of compliments especially the wife! They also had a good offer on glasses so i got 2 glasses i leave one pair by the sofa for tv and the other pair in my car for driving. thanks heaps you've made an old man happy
Amazing staff all very knowledgeable and happy to help. Couldn’t be more happier with my new glasses and definitely coming back for more !
Excellent service in this papakura branch. Lovely team.Very helpfull thank you we will be back.
Had a great experience dealing with the Papakura branch Very friendly, helpful and truthful about which glasses suited me, and which didn't. Will also be going back for my prescription sunglasses from them too
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