Audubon, United States
2801 Egypt Rd
N/A
+1 6106660512
Kerbside pickupOnline careDeliveryDrive-throughIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible lift
Passport photos
I headed to the drive through with my infant after having to take her to urgent care and made it there 2 minutes prior to closing. They couldn’t find my Rx at first but stayed open to find it and fill it which made a huge difference that night for my baby. They could have easily said sorry, it’s closing time and we can’t find your Rx come back tomorrow. Instead, they stayed open and made sure I left with the medicine. This was truly compassionate service.
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Today I had the mortifying experience of a car breakdown at the drive thru window. The pharmacy employee was compassionate and helpful. A bad experience could have been much much worse had it not been handled in a professional manner. I am hoping this excellent employee gets the recognition they deserve.
Went to drive through at pharmacy, the guy was very hard to hear ...and rolled his eyes at me when we said we did something wrong for the test..just absolutely uncalled for.Its bad enough you really dont wanna have to be there anyway and are nervous about testing..but to be treated in such a rude manner. Just horrible.
DO NOT GO TO THIS PHARMACY. I pre scheduled an appt for 2 vaccines 24 hours in advance for 4:15 the following day. I arrived on time, and followed the instructions to check in at the pharmacy drop off window. There were about 6 people working in the pharmacy yet it took a good 5 minutes before I was even acknowledged. I then was asked why I was there, explained my appt, and was told to step over to the consultation window. I waited another 5 minutes before a different employee asked what I needed. I told her I was told to wait at the window for the 2 vaccine shots I needed. The woman seemed annoyed I was there. After another 5 minutes of waiting, watching her run around looking for something, she returned to tell me that they didn’t have the vaccines I needed. I left work early and went out of my way for the appointment, so I asked why they would allow me to sign up for something they didn’t even have. She barely apologized and dismissed me as if I was an inconvenience to her. She was rude and no one else seemed bothered by the inconvenience on my part. I will never go back to this location again. I am considering not using CVS again since this seems to be a reoccurring theme at almost every location near me. The employees couldn’t care less and completely wasted my time and energy. Horrible experience.
This CVS definitely needs a remodel and quick. Reading comments of others they are all correct. Nothing is ever ready, boxes all over the store in aisles. The store has a very tired look. Gina, RX assistant is very pleasant and does a good job. I to do not like going into the store but only a few blocks from my home it is convenient even with these deficiencies.
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