Augusta, United States
527 13th St
N/A
+1 7067242453
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
My customer service experience here was phenomenal. I went in knowing nothing about bikes except that I wanted one. Thomas patiently helped me find the right bike for me. And it is a sexy beast of a bike, see picture. After getting me matched up with a bike Thomas helped me go through all of the accessories for it and even installed them for me. Before I left they gave me maps of local riding trails and showed me some apps to download. My bike came with a complimentary service plan to ensure that it stays in the best condition. It is clear that Andy Jordan's cares about their customers and wants them to have the utmost bike riding experience.
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Purchased my first road bike from Andy Jordan's over the weekend and couldn't be more pleased with my experience. The entire staff is friendly and welcoming. They helped me pick out a bike that was right for me and within my budget. I never felt any pressure to buy anything and really felt like they just wanted to help me find something I would love. They even invited me to join them along on their monthly Friday night ride, though I was sadly unable to join! Thoroughly impressed and they have made a lifelong customer and fan in me!
Great place to buy a mountain bike! Drove 18 hours round trip to buy a my Trance X (currently 1 of 5 in the US) from Andy Jordan's. They helped me set up the suspension and get the bike all sorted. Would recommend shopping here.. not so much on the 18 hour drive haha.
I'm loving my new Giant bike already. It was really helpful to have expert advice on choosing the right bike for me, since I was a young man 30 years ago when I bought my last one! Robin made sure it was a good fit, helped me with the right accessories, talked with me about maintenance, and made me feel confident I would have the right people to talk to for issues or repair. The free service that comes along with a new bike purchase is a real plus as well. It's good to still be connected to this shop, having ridden some with Andy Jordan over 20 years ago. Thanks for being here.
Friendly and helpful place for casual or active bike riders either road or gravel. They upgraded my rear cassette and shifters at a fair price. Will be going back again.
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