Augusta, United States
2448 Lumpkin Rd
N/A
+1 7067960106
All the thanks to Stephanie Clarke for helping us find our dream home! It was a long road, but she stayed right there with us. There are A LOT of bad realtors in the area but Stephanie is a diamond in the rough. She will do anything in her power to help you and was available to us any time we needed her. She's a great realtor and an even better person. I honestly can't recommend Stephanie Clarke enough!
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Paid 150 in application fees to be notified about a property within 5-7 days . Only to not hear from him or his staff . Had to repeatedly call and finally be told he had selected another candidate which is fine but why waste ppl time and money when you knew you had already rented the property. Would not recommend at all . Poor communication and customer Service.
As much as I dislike leaving negative reviews, I feel it appropriate to voice my recent experience. I recently was hunting for a rental property and found one managed by Jeff. I contacted him regarding a viewing and he graciously found time to give me a tour of the property on a non-open house day. After the viewing, I sent in my application for the rental several days later and subsequently received a phone call from Jeff saying he was offering the rental to me. I told him that I was considering other options and would contact him soon was I had made a decision. I attempted to call him the next day to accept the lease and did not receive a response so I left a message. Half the day passed the following day and I called back. At this point I was told that he thought I no longer wanted the property, however he was not available for conversation and his coworker said that he would have Jeff call me back. I did not receive any phone calls from Jeff. As it was the weekend, I waited to call back Monday. I called in the morning and was once again told Jeff was unavailable and he would tell Jeff to call me back. Several hours later I did not receive a phone call, but a text saying that the rental had been offered to someone else. Slightly upset that I was sent a text instead of a phone call, which felt almost like a passing thought, but, that's just my interpretation. I was hoping this would be a positive experience, but the lack of communication was especially disappointing and I hope those who seek rentals from this business do not have an experience similar to mine.
My brother used Charles and he kept trying to get him to buy dump after dump. Get your homes inspected everyone.
Lack luster experience was hoping for a more personal agent who were more inthusiastic about renting the property and not just throwing flyers at me about frequently asked questions
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