Augusta, United States
1040 Alexander Dr
N/A
+1 8445181054
Wheelchair-accessible entrance
Incredibly overpriced. I waited well over a month for them to to put a new belt on the dryer. I do building maintenance, but God forbid I'd fix something on my own. The amenities are basically silly gimmicks, the gate is annoying, and the unit they show you is nothing like what you'll end up in.
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I have lived here for a year now and have had a great experience!! My AC just went out and I put in a work order and shortly after- Toby, a maintenance tech who works here, was at my door and fixed my AC!! While he was here he made sure to update me on what he was doing and why my AC went out, etc. Also he updated my outdated thermostat! He was very helpful and knowledgable and I am so thankful for the quick turnaround!
When I arrived, I noticed the reason why the apartment doesn't have pics of the dog park and basketball court. The dog park is super small and I wouldn't even call it a park. The basketball court has a broken rim and no net; when I asked about it, they said it was going to be fixed soon. That was 4 months ago. In addition, the rent is due on the 6th, no matter how many business days that is. I got charge 124 late fee, the first was on a Thursday and I was charged the money come Monday. This is ridiculous. They don't take in account that most banks don't do processes during the weekend. It is supposed to be a gated community, but the gate breaks all the time, so anyone could come in.
I down sized to an apartment after my daughter went to college. I had apprehensions at first but I must admit my stay has been wonderful ,the staff always are very pleasant and attentive. The area is always clean, very quiet, large apartments, and the maintenance staff is wonderful. And they are very pet friendly. Kudos to the staff at The Glenn Of Alexander!!!!!
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