Angola, United States
1502 Inwood Ave
$$$
+1 7165490066
N/A
In-store pick-upIn-store shopping
Wheelchair-accessible car park
Closed at 5:40 when it clearly shows 8pm closing time online.
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This was the strangest experience we had on our entire trip from Ontario to Cleveland (which was otherwise amazing!) There were 2 staff working, but they both treated the customers waiting as if they couldn't see them - completely ignoring everyone for a solid 5 minutes, going about there business. Finally, the most disgruntled person I may have ever encountered took our order. The pretzels were great! I've never been to one of these restaurants before and I'm not sure if it's a chain or not, but my overall sense is that it's a completely miserable place for the employees to work.
If you are checking reviews for this stop, I highly recommend trying something else. Normally when I read reviews, I assume that some people are exaggerating because they are upset about something. This was just legitimately bad overall. Terrible service from young kids to just could not care less. The pretzel tastes accordingly. Walking up to the counter, the girl who is working the register nonchalantly walked away from the register, behind a wall. The other was within visual range… Although too involved than her phone to bother to look up. Took one bite… Placed the rest behind the driver seat… After trying a second bite later… I just cannot bring myself to eat a pretzel this bad. Do you agree? Collectively, we decide which businesses surround us. Try to support businesses that make better food, treat their employees better, and hire the right employees for the job. Cheers,
food and customer service is very subpar. Employees show no teamwork, poor communication to customer, very very slow. Burnt food for sale in display case, portions are all over the place, no consistancy, Did not offer or wipe off exterior of cup, total mess.
These pretzels are the s&:@
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