Austin, United States
12817 Texas Sage Ct
N/A
+1 5123376876
I use AC Pros at both my home and by business and have had only positive experiences. I have had both Mark Franklin, and Michael Anderson as my technicians and they are both terrific. They both did great work, and fixed what needed to be fixed, let me know some areas of concern, but for those there was no hard-push \up sale\ or pressure, just professionally pointed things out and showed me and let me make my own decision to address it or hold off. I have an on going maintenance contract for both home and office and recommend them. And working with Katrina in the office on scheduling was also great, in particular she operated via text and email rather than phone voice at my preference, which due to my work allowed be to multi-task setting up appointments.
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AC Pros replaced my furnace and air conditioner last year. Their tech guy Mark just finished the annual FREE checkup of the furnace. He was outstanding. He explained everything he was looking for, why he was checking it and what he found. He was a very friendly guy. I really can't say enough good things about this company. They are professional, kind, courteous, reasonably priced and all of their techs are highly trained. When it came time to replace the units, they explained the pros and cons of several models and helped me make an informed decision for my home. I couldn't be happier!
Scheduled HVAC maintenance and thermostat install. Very responsive via email right off the bat. Michael Anderson was my technician. Called beforehand and arrived exactly on time. Wore a mask and covered his shoes in the house. Did a great job explaining what my 10 year old system needed and replaced a part that needed replacing on the spot. Very happy with the experience and will be looking forward to working with them again.
I had to replace two old/failing units this summer. I called AC Pros and pretty quickly they were on their way. I worked with a gentleman named Mark who spent a good amount the time answering my questions and designing a system that best fit my requirements and budget. Starting with my initial call, to the visit from Mark, the installation and then a final QC check, the AC Pros team took their jobs seriously and professionally. I recommend their services.
Deli
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