Austin, United States
3827 Ranch Rd 620 S
N/A
+1 5122637718
I haven't even picked up my camper yet and I can tell these people are very friendly and courteous. Not only did they make my reservation happen in a time crunch, they did it on Memorial Day weekend. The experience so far has been easy and I'm looking forward to picking up my camper this weekend. Oh and FYI, I am also a small business owner who depends on Google reviews for my business. These 1 star reviews are obviously bogus. All of them mention the same issues, it's as if the same \google user\ is writing them, and I'd bet it's their competition. All of the \actual\ people that have used their services have left high ratings. My experience so far has been seamless. -Shawn Canady-
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I have rented from this business off & on over the years. Small family run business, but very professional. They fill a need in the area, and are very reliable. I recommend to my friends. Jim in Lakeway.
I've been a customer of the Hendricks family for years. Wes and Nan are always very friendly and helpful. I refer my friends and family to them for auto and camper/recreational rentals. Wes has a great memory for old rock and roll (just ask him).
Just got off the phone with these folks. I was told, \I've got a customer sitting right here in front of me talking about buying a car and I'm talking about a 50 trailer rental.\ I get it, got to go where the money is, but I found his response to be incredibly rude. If I am such an inconvenience, don't pick up the phone!
I'm currently looking to rent another camper and I have noticed this establishment is still in business. I'm very surprised they are in business. If you are looking to deal with a professional, customer oriented individuals, and have a outlook to provide a easy in and out experience, this isn't the place to go. The unit we rented was very dirty, hitch was broken (i payed to replace), the roll out tent smelled of a rotten animal, and other items on the trailer didn't work. I dealt with both owners and were not professional and didn't provide the level of customer service I expected, especially for being in the area of there they are located. The weekend was not enjoyable or memorable. My kids will always remember the bad of this trip because it was a non stop of issues I had to deal with for over 4 days.
Deli
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