Austin, United States
814 Romeria Dr
N/A
+1 5124545896
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly serviceRepair servicesService guarantee
If you are looking for a local business to buy a new washer and dryer then give this place a shot. If you are looking for parts make sure you start the conversation with the model of the device and not the part. I spent most of today searching around Austin for some parts for an old GE dryer. I found the part elsewhere in Austin for less than Appliance Associates. Then came the job of replacing the 30a fuse. When I called and asked if they sold the fuse they said no. I called back and gave the dryer model and they said they did have it but it was 35 dollars and it would come in a few days. A package of 5 on Amazon was 38 dollars. Now I don’t blame them for the price point on things like this. It makes sense that they make money on charging parts on repair orders. Just know if there is a part that you can find elsewhere you should seek elsewhere. The salesperson was super great and informative! In short if you want to support a in the neighborhood family business come here! Below is a picture of the “new” and “old” part. If you try to ask for a part like this by reading this label you will be unsuccessful. Instead tell them your dryer model first.
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We've purchased multiple appliances from Appliance Associates over the past 10 years and have been completely satisfied both with the items and with their service department. Recently we needed a hard-to-find part for our 20-year old wall oven and they had exactly what we needed. We have always found them to be friendly, helpful and knowledgeable. Their prices are very fair and, in this time of so many small businesses having to close, it feels good to support a long-time local business and get reliable appliances and service as well.
It's been two months and I still don't have a dishwasher. It just keeps getting pushed back. The dishwasher was supposed to arrive tomorrow, and I just got notified again that it won't be here anytime soon. It would have been a better experience if more appropriate expectations were set with their customers.
Highly Recommend! No doubt about them! Love the staff!
Had the part I needed to get my HVAC blower motor replaced and working. Great helpful staff
Deli
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