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Everise

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Austin, United States

weareeverise.com
Business management consultant· Call center· Business Services· Administration & Services· BPO Company

Everise Reviews | Rating 3,4 out of 5 stars (5 reviews)

Everise is located in Austin, United States on 13011 McCallen Pass Suite 210. Everise is rated 3.4 out of 5 in the category business management consultant in United States. Everise offers enterprises the solutions and technology they need to rapidly scale their brands across markets, and to evolve their offering through the product or service lifecycle. Some of the world’s most loved brands have products and services that are tested, protected, supported and sold by Everise. Our cutting-edge technology, diverse talent, entrepreneurial spirit and innovative solutions ensure we continually evolve to build fresh experiences for our people and partners.  We are strategically located across seven markets to offer high-growth businesses a flexible combination of domestic, near-shore, off-shore, and home-based resources, that mean our partners can keep customer satisfaction high, expenses low and operations resilient. Our modern, unique approach combines the empathy of humans with our AI, robotic process automation, analytics and secure cloud-based technology solutions. The Everise tech stack, combined with our proprietary platform, exage, puts true digital experience transformation within reach of any customer-focused business.

Address

13011 McCallen Pass Suite 210

Phone

+1 5124877103

Accessibility

Wheelchair-accessible entrance

Open hours

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Kurt Gronert

This is heartbreaking to post... This used to be my favorite job, when it was Trusource labs. Since Everise has taken over the job has gone from uncomfortable to horrendous. The QA's are absolutely impossible to pass and are judged by people who do not understand our culture. Then the expectations are constantly changing and the managers and supervisors do not take responsibility for the tech issues that effect the sales. The pays good though and people are generally friendly.

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Tidus McCoy

I would avoid this place. The company has lost a few contracts over the last year and maintaining operations in Austin and in the US is not cost effective so even the contracts they still have will eventually be moved over to their Ireland or potential future Mexico offices. The company lacks competent leadership. Sure they're at the whim of the companies that employ them, which is more of the fault of outsourced technical support, but things are known in advance but they only let the employees know so little ahead of the changes. Several people were let go in early 2017 and management was aware for a few months in advance and they even let a few select employees on the floor know so they could prepare by boosting up their stats but didn't let the whole floor know until 4 weeks before the cut off date leaving most without much time to try to improve as only the top percentage were kept. Beyond that there's so much preferential treatment here. If you're not white, young (18-26), male, and skinny then good luck because you'll have to work way harder than everyone else as those who do fit that criteria get easy promotions and much quicker than anyone else. Most of the diversity hirings left for other pastures as they realized they hit a limit or weren't going to program. In summation I would say avoid this place as it continually moved towards lower pay and layoffs.

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Kevin Robertson

After spending more time at this company, I've decided to lower my rating to 2 stars. As many other reviews have noted, this is a good job but it is not a career, as there is no clear defined trajectory for one to climb. You are essentially rotated between different clients as they are phased in and out. It's a good place to get some experience, but that's about it.

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Kat Bauer

Everise automatic dialer for their recruiting department keeps texting several people on my business line. Over 22 different people were noted in the text from 3 different computer generated personalities. No, I don't want to sell life insurance for Everise. Why would I want to do business with a company that does not value personal communication? YOU CAN'T TALK TO A REAL PERSON.

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Win

5 stars. Great people. Great business.

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