Austin, United States
12112 Roxie Dr Ste B
N/A
+15128838329
Right before we moved into our new house our entire AC system went out and needed to be replaced. In typical fashion the home warranty was useless and the company they sent out provided terrible service and wasn’t helpful. I was frantically getting bids for the replacement system because it was 100 degrees in the house. I went through five different HVAC companies in the process who all claimed they would be able to provide the best service and get a final approval for the Austin Energy Home Performance with ENERGY STAR Rebate Loan program. The amount of dishonest and overpriced bids that I received for substandard equipment blew my mind. In my last attempt to find a provider I called iAir Services and had the pleasure of speaking with LaCounte. He was extremely knowledgeable and helpful during the entire process. All work was completed to the specifications of the Austin Energy Home Performance program and the equipment provided was all high quality. The price came out to be exactly where our budget needed to be and we received amazing service with great communication from the entire team at iAir Services. I highly recommend them and have started referring them to friends and family. We look forward to a long-lasting relationship with iAir Services for any future needs we might have. Thank you again to LaCounte and the whole team at iAir Services.
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We had an amazing experience with iAir Services! We had been struggling to keep the house cool and comfortable for 2 1/2 years after buying our home, and we were very frustrated. Daniel and LaCounte did a thorough diagnosis of our existing system and quoted us on everything from repairing the current system to completely replacing it. We chose to replace the system. All of the employees who came to do the work were polite, conscientious of keeping the house clean, and hardworking (they put in 12 hours on the first day!). Les, the owner, stopped by on several occasions to check in on the progress of the job, and after it was all done, gave us a thorough explanation of the system and how to set the thermostats. Now that it is all done, it's like we live in a different house! The air is comfortable, moving around more, and feels amazing! Throughout the process, Les and LaCounte mentioned that the new units would be much more efficient. We have solar panels and closely monitor our energy usage, and they were right. Our new units use 75% less energy than our old ones and the house feels great. When making a large purchase such as this, it's important to find a business that does quality work, stands behind their product, and has high expectations of their employees. This company meets all those standards and more. Highly recommended!
Very professional. Made sure quality was good, and communicated well. We had some minor miscommunication about the location of a new vent. When Intelligent Air realized I wasn’t totally happy they offered to fix it at no charge and emphasized that it was important that I be completely satisfied. Great service.
My wife, pup and I have lived in our new build home in the Zilker neighborhood of South Austin for a little over two years now, and our builder connected us with Les, Mike and the iAir team for our unique LG split unit HVAC system. I mean this when I say it, but I have never worked with a more responsive, timely and professional home services company ever as a home owner. They come out at least twice per year to inspect and prep our heating and cooling system prior to the brunt of each Texas season, and have been there for us during any quick emergency or repair. During this most recent 2021 Texas winter storm, the iAir team was out to our home within 24-hours to diagnose and repair our system to maximize the heat output during a very stressful time of rolling power and water outages. I cannot recommend this HVAC company more, as I would trust them with just about anything. Thank you Les, Mike and this team for taking care of us Austinites.
We have a newer home in S Austin with two HVAC units covering the main home and the second smaller unit covering the master area. Both are Trane high efficient units. In addition we have an Aprilaire dehumidifier for use as the house has full foam insulation in the attic. It came as a requirement from the builder and sold as a package. The problem in general was that the dehumidifier was on a timer regardless of the necessity of the air conditioning systems. A couple of maintenance calls convinced me something didn't make sense. I contacted Aprilaire for their best dealer in town and they recommended Les, Intelligent Air Services, company. I am surely glad I did. He is very familiar with integrating both units to work together with the Aprilaire dehumidifier so they all collaborate in sync. We recommended and installed an intelligent Aprilaire controller in the attic with a fancy controller inside the house and now I see what its going on at a touch of a button. Les sent me his best installer Johnny and he went well beyond the job to finish the installation and do a complete update of everything related. Suddenly all makes sense and the individual units talk to each other. I can't stress enough how good the experience was. I am finally happy with someone who really understands HVACs, and is on our side. To summarize: Outstanding work. Very knowledgeable owner. Pleasure to work with. Highly recommended
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