Austin, United States
N/A
Michael Eisenhauer professional, courteous, thorough — took care of everything.
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John H. did an exceptional job performing the routine Fall maintenance and safety checks. I upgraded to Platinum so that I have the maximum protection and services Woods provides. I am very glad I invested in the Nest video doorbell and thermostat. The current peep hole thing in the door is too high for me so when John offered the doorbell video I agreed to it very quickly. I am looking forward to learning the awesome features John showed me that the thermostat has. John was punctual, friendly, knowledgeable, and cleaned up where he worked by the front door.
John H performed a very through inspection and told us exactly how to fix our mold problem. He spent a ton of time showing us what we could do ourselves and gave us plenty of documentation we used to convince our landlord to do the repairs. He installed a UV light that was very affordable, will prevent all future microbial growth, and made it easy for me to uninstall to take to our next house.
William came this morning to service our heat. He is super friendly and knowledgeable with impeccable customer service. He was able to make some adjustments to our system which will greatly improve the efficiency.
I just had John Haug do a 1 time spring check on our A/C and heating systems . Not only did he adjust and clean the outdoor coil system ( which made the cooling so much better ) , he also did a complimentary insecticide treatment! We are so happy with the service John provided and would absolutely recommend woods any day!
John did a great job today for fall heater check...very satisfied with his work and professionalism! I have also had James come for summer AC check and service (when a lizard decided to sunbathe on an electronic component and fried himself and the component)...James recommended the insect repellent spray on that date and I haven’t had any problems since...I highly recommend the spray! Good work gentlemen!
Great service. Travis was awesome. Found the issue and took care of it in no time!
Technician John Hang took care of us last week and he was great! He was very friendly and polite and worked quickly to identify the problem. We appreciated that he didn't try to push us on extra or unnecessary services but left us with some care recommendations and plenty of information to help us keep our AC in top shape. We are very happy with the service. Thank you!
Deli
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