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AutoNation Nissan Chandler Service Center

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Chandler, United States

autonationnissanchandler.com
Car repair and maintenanceAuto air conditioning serviceAuto body shopAuto repair shopBrake shopCar battery storeOil change serviceTire shopTransmission shopTruck repair shop· Car repair and maintenance service· Auto air conditioning service· Auto body shop· Auto repair shop· Brake shop· Car battery store· Oil change service· Tire shop· Transmission shop· Truck repair shop

AutoNation Nissan Chandler Service Center Reviews | Rating 3.8 out of 5 stars (7 reviews)

AutoNation Nissan Chandler Service Center is located in Chandler, United States on 1350 S Gilbert Rd suite a. AutoNation Nissan Chandler Service Center is rated 3.8 out of 5 in the category car repair and maintenanceauto air conditioning serviceauto body shopauto repair shopbrake shopcar battery storeoil change servicetire shoptransmission shoptruck repair shop in United States.

Address

1350 S Gilbert Rd suite a

Phone

+1 4806302828

Accessibility

Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet

Open hours

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Pamela Campbell

We recently had our car towed to Nissan to assess why it wouldn’t start. The car had been with Nissan a few days, when my husband went over to retrieve our mailbox keys. Our car was outside at the back of the parking lot with the windows down. The keys were no where to be found. He asked someone why our car windows were down and the car was outside. They said the battery had died but they would get them up. They later contacted us and reported The IPDM the main computer was blown and didn’t recommend fixing it as the car is 2008. A few day later we had the car towed back to our home and the windows were still down, and the inside of car was filthy. The desert is dusty. You never leave the windows down in AZ. Our glove box had been ransacked and the all contents gone including our registration, handicap sticker and our mail box keys which also has a spare house key. We had to change the locks to our house 120.00 . It cost us 40 for a new mailbox keys that we have to wait weeks for. The handicap sticker was a life time sticker from another state, to replace it in AZ requires so many hoops to jump through as well as changing the title of our car to reflect us both. I called the director and he offered to detail the car if we got it fixed. They also charged me 177.00 times 2 to assess the car just to hook it up to a computer for a code. Never again. The way our car was treated while in their care is astonishing.

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Adam

Take your business elsewhere, they will give you a run around every time you come and won’t fix an issue covered by warranty. They will leave your car sitting in parking lots for days without any progress or contact. Terrible service and advisors

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Adhem Ahmed

So I've been bringing my cars here for a while. Ended up buying a 2020 Nissan Murano from them last week. You can't go wrong with their professionalism and knowledge. I've owned alot of cars and trucks and by far their finance team and service team have been top notch. David R., Sean and David W from the sales and fiance teams have been understanding and awesome. They deserve a raise or two. Bring your car here or buy a new one. You won't be disappointed. Keep it up guys!!!

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john hillman

Do not take your car for servicing at AutoNation Chandler. I had my 300ZX in for its 60,000 mile service - timing belt, water pump, air filter, fuel filter, spark plugs, oil change, oil filter, general check-up. When it went in it was running so quietly and smoothly you could not tell it was running at idle. When I got it home, after a 2500 bill, I noticed a noise from the engine compartment as I pulled into the garage. Opening the hood, the car sounded like a threshing machine. A quick study found that one of the two screws holding the radiator cowl in place (the cowl had to be removed to replace the air cleaner) was missing. Said screw has apparently found its way into one of the fluid reservoirs - brake, transmission, oil - and is thrashing around there whenever the car is started up. Now this should have been taken care of before the car was released to me (four working days later. Yes, that's how long the servicing took. In four days I could have had an engine replacement). So...the ethical thing to do would have been to admit the error and fix it. Nissan choose to overlook the error and give back a car that sounds as if it is falling apart. And now I have to find an independent repair garage and pay another couple hundred for a fix. I might add Nissan informed me that they wanted another thousand dollars to replace some hoses, bringing my final tab to slightly over 3500, and if I were to be foolhardy enough to entrust the car to them again, my final total for the 60.000 service would likely amount to over 4000,00. No thank you. I will find someone who takes pride in their work.

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Samantha Baldonado

I worked with Michael this past week and he was great. I really felt comfortable, and although I was nervous buying my first car he made the entire process super easy and super comfortable for me. I would definitely recommend buying a car at this dealership!

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Joshua Appenfeldt

Last week I had to take my Sentra in to get an alignment done. Right off the bat the agent who was working with me, Santos, was respectful. He said exactly what was going to get checked and what the price would come up to be after. Well after waiting for about 5 hours he came up and informed me the the alignment could not be done due to all 4 tires needing to be changed due to them being all different. So I went home empty handed keeping my car there. The next day I showed back up at 10am to check the status of my car, Santos advised me that the mechanics were REALLY busy. I got my car back at 4pm which was a little frustrating but understandable, to find out I had be given a discount for having to wait 2 days for my car which they did not have to do. They definitely value customer service and are there for their customers.

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Dee Lafferty

Kudos to Ian, Service Adviser. I needed a small repair covered by an Extended Warranty (not through Nissan) and I know these phone centers can be a pain to deal with for approval, but Ian stayed on top of it. I felt he represented the whole dealership with his customer oriented attitude.

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