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AutoNation Nissan Memphis

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Memphis, United States

autonationnissanmemphis.com
Nissan dealerAuto parts storeAuto repair shopCar dealerTruck dealerUsed car dealerUsed truck dealer· Nissan dealer· Auto parts store· Auto repair shop· Car dealer· Truck dealer· Used car dealer· Used truck dealer

AutoNation Nissan Memphis Reviews | Rating 4.4 out of 5 stars (5 reviews)

AutoNation Nissan Memphis is located in Memphis, United States on 4140 Hacks Cross Rd. AutoNation Nissan Memphis is rated 4.4 out of 5 in the category nissan dealerauto parts storeauto repair shopcar dealertruck dealerused car dealerused truck dealer in United States.

Address

4140 Hacks Cross Rd

Phone

+1 9012091318

Service options

In-store shopping

Accessibility

Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Oil changeRepair services

Open hours

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Otis Dickerson

After seeing the reviews From this place, I still decided to give them a try. I spoke with Patrick Henderson one of the car salesman and came to test drive and check out a truck. I became interested and tried to go forth in leasing the vehicle that day. I had well over 10% to put down and my I make very good income! Due to some limited credit history I was having issues getting financed properly and thought the interest rate was extremely high. The finance manager was very rude trying to talk to me as if I was naive.. telling me he could just put me into something else etc. I left and called Patrick the next day to see if they could check into more options for financing since I really liked the vehicle. He communicated he would look into it and give me call back but never heard back from him even after I called again. Seem like he just threw me to the left because of my situation saying that was the best they could do. Well, I'm glad I didn't settle because the same day I went to another car lot and was able to purchase the same exact vehicle with fewer miles and the salesman worked with me to get me a fair rate and other benefits after I explained my situation. If you truly want to help someone you will! It was pure coincidence but I am very happy things worked out and someone else saw the worthiness to help me out!! I can understand all of the various negative reviews on this place. I gave one star because the lady at the front desk was nice.

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K R

Brought our Pathfinder in for an oil change. Unbeknownst to us, the technician did not tighten the drain plug. Unfortunately my family took the car on a road trip the following day and started smelling burning oil in middle Tennessee. Got it to a dealer across the state who found the drain plug loose as well as a cheap aftermarket 'Autonation' branded oil filter, not OEM as paid for (see pics). When I brought pictures into the dealer, the manager barely could look me in the face and came up with all sorts of excuses and 'no big deal' attitude. He refunded the 50 oil change and that was it. I called Nissan corporate to report this dealer and they said \I should be hearing back from the local manager\. Needless to say, they never reached out to me after multiple calls. Mistakes happen, but it's how they are handled that matter. I will never take my car there again, and would advise other people to avoid them as well.

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Nicole Burns

Well the staff was very friendly though short handed. I went in for an oil change and received a multi-inspection. After reviewing the multi-inspection I was concerned because I had just purchased this car in March. It noted that the battery needed immediate attention and the filters needed attention. The staff already had a line when checking out so I decided to return the next morning. When I returned, I requested that the battery and filters to be rechecked. Turned out the battery was good and the filters were changed in February 2020. My issue is that these items were not actually checked and the Technician went by the mileage instead. Now, I don't trust bringing my vehicle because I was going to spend money on items that didn't need to be changed. What's the point of an inspection if nothing is being inspected. I gave 2 stars for courtesy. I'm worried I'm not the only one this has happened to. This needs IMMEDIATE ATTENTION.

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Tee James

The sales person was extremely nice and knowledgeable. He was extremely helpful throughout the entire buying process. He wasn't too pushy, but definitely was open for any questions I had and need answered.

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Carilee Pemberton

Lavarius really helped us out showing us the Nissan Maximum XL 2018

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