Aylett, United States
7890 Richmond Tappahannock Hwy
N/A
+18047693885
So my 95 yr old grandmother had a bad ulcer on her lower lip from cancer treatments, and an infected sty on her eye.the dr sent 2 rx to king william pharmacy. When we arrived that day they said they had no prescriptions for us. When i asked if they recvd them yet the pharmacist was rude. We went to the clerk to give them my grandmothers ins info. They didnt even check it. They claimed she was in the system. We thought nothing of it. 4 days passed no calls from king william pharmacy. I called them. Claimed there was a hold because they didnt have good insurance information for her... I was like well we tried to give it to you but you said you had it and why didnt anyone call us. They didnt even apologize. I then gave them the ins info over the phone. They said they recvd only one of the requests. 5th day i called dr office,they verified both requests sent 5 days ago. So i was lied to,my grandmothers health compromised,brushed off,not called when there was an issue with insurance. I wasnt born with enough middle fingers for this pharmacy and the staff. Ntm the store looked like it was in shambles.the only reason i gave it one star was because i couldnt give less than one for the review.
like
Had good customer service until the girl hung up in my face while I was talking. They called me less than 10 minutes before they close to tell me my prescription was ready because THEIR internet was down all day that day. I asked if they would mind waiting around a few minutes after 7 literally maybe 2 minutes and she said we leave promptly at 7 and hung up good customer service.
pharmacist is rude and disresptful. If you have an inoperable brain tumor and need your medication before traveling, dont go there
King William Pharmacy is my favorite pharmacy to go to. The employees are always friendly, helpful, and considerate. They always have my medication in stock, which is a problem at other places like Walgreens, and their prices are also a lot better than the big chains. There's no recorded messages when you call, you get an actual person, and even in rough weather, like the snow we had this past winter, they are there bright and early.
If you're looking for optimal service with a personable and knowledgeable staff and love the "old drug store" feel and charm then this place, is most certainly for you ️️️
Fantastic little pharmacy!!! Wish there are more like this instead of the big chain pharmacies!!! Great staff, good medicine, and an overall wonderful little pharmacy!
Good customer service. If I have any questions, they get answered. Sometimes, it is slow getting my prescriptions filled but they are always so busy.
Always well stock with hard to find items
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