Baltimore, United States
31 Hopkins Plaza
N/A
+1 8008271000
Wheelchair-accessible entrance
Slowest in the nation. When I went there for a few appointments the women behind the desks all put down their romance novels and glare at you as if you are now interrupting their day. Their attitude backs up that assessment. And I have been requesting records from them for the last decade and they still will not furnish them to me or my lawyer. If you can find any other regional office, I would wholeheartedly advise you to do so. My pain management doctor was a independent contractor for the VA and was fired because he didn’t want to give out thousands of Percocets to one person. Democratic presidential nominee Joe Biden called and forced him to do so or he would be released from the VA. My doctor refused to do so. This was 15 years ago.
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I have been getting services from the VA now for over 20 years. I have no complaints about any of the VA offices or staff who have assisted me. The VA Regional Benefits Office in Baltimore is no different. Everyone i spoke to was friendly and helpful. I walked in without an appointment to the DAV office. I waited less than 5 minutes to be called by a counselor. Another 5 minutes and my claim was filed. Thank you DAV for all you do.
I am a spouse of a disabled vet who has had to call for the past 5 months to get our pay corrected. It has still not been resolved. Each time, the excuse has been that the Regional (Baltimore) office has dropped the ball. For those who work at the Regional office, many veterans need their pay, so please do your job correctly.
i wish there was some kind of accountability in the office but there isn’t and they don’t care. no supervisor and the counselors don’t do their jobs. there is one guy (joe) in there that actually cares and wants to help but your actual counselor won’t allow him to assist because they rather just leave u hanging than have their toes stepped on because theyre not doing their jobs. i have rent to pay, car insurance, etc hopefully i won’t be evicted but this is not something they concerned with.
The service I received at the office was amongst worse of any of the VA programs. I was rushed on every single level of assistance and I have had to wait weeks to get a call back on from this establishment.
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