Banff, Canada
521 Banff Ave
N/A
+1 4037603236
I would like to express my gratitude to the staff here namely Daniel for his patience and prompt assistance that we had experienced last week. We had a flat tyre issue and was able to change to a new car immediately to continue our trip. That's been a great help to us as we needed to head back to Calgary airport the next day, so waiting for 3 days to get the original tyre change was not a possible option for us.
like
We rent a car for a few days in calgary. Since we arrived in revelstoke, the battery is out of order. After Many calls, during which the company tried not to find solutions, they don't want to pay a new battery. Their solution is to boost the battery for 70 that we have to pay. On top of that the problem would'nt be fixed. So we have booked a car that is broken. Alamo doesn't want to help us they want us to come to a alamo center to get the car repaired, but the nearer is 3 hours from where we are and the car doesn't works. We always rent cars when we travel all around the world and we have never had a problem like this even with little local rentals. Does someone think this situation is correct ?
Very poor experience all around. I had initially reserved and had received confirmation of my reservation of a luxury class vehicle. A Cadillac or something similar as the website described. I get there to find they in fact do not have my car, nor do they have anything similar. I was offered a yaris, or a wrangler. The young Australian behind the desk lacked the proper acumen for a front of line position, and just gave off the air of not wanting to be there. I made the proper decision and went to avis to get better service in the heart of town. Avoid enertprise/Alamo if you can.
worst rental experience ever! I had reserved a car in Banff for one day. When I came there they had no car - none !!! There were several other customers who shared the same experience. Definitely not recommended !
Deli
The best companies in the category 'Deli'