Banff, Canada
202 Caribou St Unit #3 - 4
$$
+14037602574
N/A
Worst shoe store I've been too in all of Canada. The employees only serve one customer at a time, instead of multi tasking like every other store. I waited 15 minutes, always looking at the 3 employees trying to get their attention to try on a shoe size. They are focused only on selling and ringing in the shoes for a commission. Standing watching their 1 customer only. When nicely asking the guy at the til when we could get service, with attitude he said we just have to wait and told us other hours more employees were working. We were prepared to spend 300 at least and then we went to Atmosphere which was amazing and we were out in 15 mins with purchases and knowledge of the product.
like
Poor
In Banff on a work conference. I forgot to pack my shoes so I ran into town to get some last afternoon. With a quick Google search, I went to the HBC, to which I was told they did not carry shoes. I was reluctant to try Footlocker as they had poor ratings and historically high costs. Despite this, I checked it out. They had reasonable sales on, making prices comparable to those I have at home. Biggest downside was the attentiveness of the employees who helped, but I had to request assistance despite being the only one in the store. In the end though, they were friendly and apologetic for not offering help. Overall, not as bad as some reviews might suggest.
The staff are helpful and patient. I had a good shopping experience and found a great bargain on a top brand!
They went out of there way for me I love shopping here as you see there dog friendly
Worst service ever. The employee name RORY ruined the experience and the day for my guest who were visiting. This person has zero patience and was sarcastic the whole time. Seemed as if he hated his job. If so then he shouldn’t be there. My guest was looking for sizes in hats, and his idea of help was if u don’t like look for something else. We thought he has a bad day but it didn’t end there. At the time of payment he asked for Id which I understand is required by law, the tone of his voice body language was as if he he doing is a favour. While we were leaving he had a sarcastic comment to add on. This is the worst display behaviour. If the owner of this store cares a bit about his business. This guy is gonna bring your business down. At least list my business for ever.
Came for a conference in town, and needed shoes. When I called the store to ask about what they had in stock, I was told, "We currently don't have any shoes in stock" ... ... ... this is a Foot Locker ... Their business is ... shoes. Why even answer the phone? Lol
OVERALL: Decent selection, a bit over priced. STAFF: Very nice staff, kept their distance until they could tell we required assistance. I think they read my body language well - I was not initially looking to be bombarded or offered help. INVENTORY: Regular stock, although the pricing was a little higher than normal. Adidas hoodie in Calgary runs around 80 and was 90 in Banff. Found a nice hoodie - random brand on sale for 25 and super happy.
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