Bangor, United Kingdom
Unit 6b, Clandeboye Retail Park, Clandeboye Rd
$$
+442891477872
N/A
Have to say very impressed with service. Friendly helpful staff, I ordered bed frames. Received constant texts to give me updates of delivery etc. The driver telephoned on morning of delivery to give an estimated time and then again to advise when he was 15mins away. Beds were easy to assemble, good quality and well priced.
like
Matthew was amazing, very informative and friendly. My partner and I went to possibly purchase a bed we had been looking at and ended up getting our bed, mattress and bedside tables. The service was outstanding and we will be definitely recommending this store to friends and family.
Faulty bed supplied on 31st October 2019 and still not fixed. Got completely panned off for weeks from the store, and now getting the same from their customer service team. So have had to take my complaint further. AVOID THIS STORE VERY BAD CUSTOMER SERVICE. Still haven't received a call from the store to see how I am getting on.
What a nightmare. Damaged goods. Poor communication. Outrageous policies. Rude staff and that's the good points.
Abysmal! Damaged goods. Wrong size. Broken promises of replacements. Recieved no communication from bensons. Customer support over the phone has been pathetic with the store even worse. Still it's only been six months......
Would give 0 stars if possible. One bed delivered damaged and the sales person at the store refused to help in any way. Was extremely rude to myself and my wife on the phone even hung up on me. Will not be spending another penny in the place.
Great place for quality beds... Staff very informative an knowledgeable :)
Good service well done
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