Banstead, United Kingdom
38 High St
N/A
+44 3456021997
Wheelchair-accessible entrance
GOOD BANK WHEN IT IS OPEN! I find that staff are always helpful, But Lloyds should be ashamed of their withering service times. NO banking on Wednesdays and NO banking after 3.30 pm any day that they are open, just when many people need them towards the end of the day! And of course NO banking at all on Saturdays for quite a while now.. Banstead needs a proper opening LLoyds branch since the Group have also closed down their Halifax branch there.
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Great when open but not open on Wednesday which is my day off.
Just rubbish. Was asked by a temporary manager if I knew how to use the automatic deposit machine. Explained that I was aware but preferred to use a cashier window. She then told me she'd show me how to use the machine. No idea where it came from, but she became horribly rude in front of other customers, flexing her \managerial muscle\, then told me to leave. Downright AWFUL. Completely needless abuse of a customer by someone who interfered without need only to escalate a small query into something truly disgusting. Don't bother going there, they're shut half the time and when they're open they're totally stressed out and unhelpful.
Just went in to authenticate my identification for my pension. Having seen the previous feedback I was pleasantly surprised, staff were very friendly and helpful. Many Thanks.
A family member had her card stolen a few months ago and the staff were great and efficient at organising a new one.
Deli
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