Barbara's Haircuts

Caroline Smith

EXTREMELY UNPROFESSIONAL, RUDE & CANNOT CUT HAIR. 10 minutes late & received a text saying she had been to our flat but we were not there so had left. I called her immediately to say we were home. She shouted at me over the phone saying she had knocked on my door 3 times so why didn't we answer. It turned out she had got the wrong flat number. I tried to explain exactly where our flat was, & that she should have called me if she couldn't find it, but she's obviously not very organised. I felt very stressed & upset, should have said don't bother coming but thought maybe we could sort it out. During the haircut she was quite rough, I tried to put my jumper on & she grabbed it out of my hand, I asked for my hair to be thinned at the ends as it is very thick, she said 'certainly not', but then said she would try a bit with a razor at the ends, but this was 'not something I'm normally prepared to do'. I wanted to ask for it to be shaped at the front but felt very uncomfortable & just said to finish. During my boyfriend's cut she stopped to make a phone call. When she returned & finished the cut with scissors to her satisfaction, he said he would like more off. She sarcastically suggested to do a no.4 all over. He said no, some clippers around the sides but longer on top with scissors. She said I wish you had told me at the start. Many other snidey remarks along the way.

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