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I had an worst experience , first thing was website is not updated (they don't know if the item available or not), if you order the item simply they will reject. In case if you want to returned any product with in 14 days they said will refund (including shipping fee), but they wont do that. if you send email about it no response from them.
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Good selection of cricket goods. Very helpful and happy for you to try in the net at the rear. Worth checking what older stock they have in on their computer in store, as you may find a bargain of an older year bat or gloves etc. Not too much can be wrong, just not this years stickers on it.
It's a bit out in the sticks. Not too easy to get to really. Car park is large and free just at the front door. Good selection of sporting gear within the sports they promote. Small area at back of store to practise with some of the products. It's not cheap though. Unless you can get items in sales. We have personally been waiting for a while now on kits and a specific stick.
Rude staff and terrible customer service. I was excited to get back in to hockey and went to Barrington sports as I have always shopped here for my hockey sticks over the years and I wanted to find all the essentials I would need. I was the only customer in the shop and nobody approached me or offered to help. After 15 minutes I eventually managed to get the attention of a member of staff and they couldn’t have been less interested in helping me. I explained I wanted a stick, some astros, a skirt and a gum shield. The staff member gave me one stick to try and then sat back at his computer. I liked the stick and asked to take it, to which the staff member said he would get a new one out for me. I then tried to work out the pricing of the shoes and which I would like by myself, again with no assistance. This involved walking to and from the computer to search for the shoe and for the price as no price tags are on the items. Again some help or guidance would have been nice. By this time the member of staff was back at his computer. I eventually chose the ones I wanted and having paid for the stick, which had been placed on the counter for me, and the shoes I left the store. Albeit without half of the items I wanted as it was such a painful experience to shop in there. On leaving I realised that the hockey stick was neither the size or weight I had tried and stated I would like to take. I went back inside and was told that they had no stock of the one I had wanted, so instead of explain this to me they had just sold me a completely different stick hoping and presuming I wouldn’t notice! I was utterly disappointed by the way I was treated and left the shop quite upset. I won’t be going back and I wouldn’t recommend shopping at Barrington Sports at all.
I have visited the shop on many occasions over the last few years for hockey equipment and fitness clothes. I went a couple of days ago to buy some new running shoes for my girlfriend as a present, as always the staff were very helpful and friendly advising me on the most suitable for her needs without breaking the bank. I'll be back again when it's time for a new stick as the testing area is great to help pick the right one.
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