Bartow, United States
1350 E Main St # A-3
N/A
+18635330441
Honestly, giving one star is being generous.. The staff is completely unprofessional, rude and has no business in a costumer service based field. After hearing complaints from other patients that were waiting and having experienced my own issues with the staff, I decided to find another optometrist! This entire uncomfortable experience lasted less than 30 minutes.
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This doctor should really retire. The first time I called I got no answer. I called again and the second time I got an answer almost right away. When the woman answered she was laughing obviously they were too busy to answer the first time around. I did get an appointment the following week, when I went in the office was disgusting and unorganized. I should’ve walked out right away. I stayed until the doctor was available which was an hour later. The doors were open while he was speaking with patients. The equipment was as old or even older than the doctor. When he finally spoke to me he kept repeating the same things over and over as if it were new information. I felt like he couldn’t remember what he had already told me. He kept looking over my paper and putting the same thing into different words. Maybe it made him feel like he was doing his job? I wouldn’t recommend it, it’s a shame Walmart referred this doctor.
I am blown away at these reviews. I had one of the best experiences ever with them. Everyone was pleasant, Dr. Barnes was very detailed and took extra time to make sure I was thoroughly informed and in my experiences with any Dr I've ever seen, he went above and beyond! I highly recommend him!
I’ve been going to Dr. Barnes since I was 9 months old, (23 years now). He’s caught preglaucoma when I hit 12, and removed eyelid papillomas when I was 16. The ONLY person I’ll every trust for my eye health! ️
Dr. Barnes was amazing and very patient with my 5 year old daughter !!!! Was out of the way from my area but I would return and make the 35 minute drive again !!! The office assistant that helped out was sooo great and my daughter get very comfortable with her !! Very great staff !!!
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