Bartow, United States
1695 N Broadway Ave
N/A
+1 8635342020
Toilets
Wheelchair-accessible toilet
Let me start with a positive. I have been to this location twice this year, both times to see Ginnie Hodges. I am impressed with her, she is kind, knowledgeable and I felt she genuinely had concern for me-which is rare in society today. However, extremely disappointed today, I had an 11am appointment, waited for 30 minutes and still was not seen, I left the office on my own choice. A courtesy call to the client advising of the same would have been appreciated, considering I am sure the same would be appreciated if a client is not going to make their appointment or is running late. I rescheduled the appointment, but at this time I'm not sure this is a place I want to do business.
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I was impressed with the ethic work and kindness of Debby!!!. I was there yesterday May 9,2016 and she was very helpful and kind I believe that she is new in this office because I been going to this office for more than 3 years and this is the first time that I felt comfortable and appreciated. Thank you, Debby and keep the good work.
This place is a scam.. Beware... Bait and Switch!!! Insurance paid 400 and I was to pay 280 extra for frames, light to dark lenses and lastly NO LINE BIFOCALS. They insisted I pay 50% up front... I did. Waited 2 weeks went in the glasses had clearly lined Granny bifocals. Told me I had to pay more for no line bifocals???? I walked out!!!
I had a very pleasant experience today. Everybody was excellent and very helpful. I was actually very surprised bc I didn't have a very good experience at the Lakeland branch last time I went. I'm glad I decided to give them a second chance!
My experience was decent at best, the secretary was up to par, she greeted me enthusiastically. The associate that pre tested treated me like a 5 year old and was very untimely. Very unprofessional. When I was picking my optical accessory, the draw stylist was extremely pleasant and had very good customer skills. Her fitting skills were subpar, but all in all ended well. A simple trip to the eye clinic and decent glasses in the end.
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