Battaramulla, Sri Lanka
936/2A B47, Pannipitiya Rd
N/A
+94112786786
I am a Doctor in Kandy. Customer of j lanka. My solar inverter had problem. The Kandy team provided new inverter within one month and they corrected my solar system. Special thanks need to go to Mr Ucitha and Mr Jayasundara for giving excellent after service.
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Its been roughly one year that my solar power system has been down and ive received no help/solution to this problem from JLanka despite multiple calls and Emails. CRN7141
Has some of the worst after sales service you can imagine would give them no stars if it was possible our unit has been down for over a year and still impossible to get anything done by them, please avoid this organisation if you value your money. CRN7313
Extremely poor after sales service. No services done after the first one despite having PAID FOR THE SERVICE CONTRACT. JLANKA was once the best in the nation for solar energy and now they are but a hollow shell of their former selves. The fact that they haven’t responded to the comments below is very revealing of their current company ethos. Mark my words; take your business elsewhere. Very disappointed in the company and the upper management for what is clearly a failure in their part.
One of the worst crooks in SL. Even if you have paid completely the service they give is extremely poor. Basically no honourable man could be found there. Will not even answer the phone. Don't get caught to these guys.
Hi I have been a customer since 2013 (CRN 4985) and over the last few years the service has been deteriorating quite badly. I have 6 units not working, and its supposed to be covered by warranty. I complained in April and have had very poor response. Have been calling every few weeks and to date no one has come to see the faulty units, or replace the same.
A garbage dump of an organization. From start to finish there were nothing but delays and confusion. Horrible communication. Horrible after sales service. Even the call experts or does not know how to transfer a call. Do not get your solar solution from here.
This conpany saying they are the best but. Most of thier projects are faild. Only publisity no good service. More complains from clients.they are blacklisted in solar field.
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